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Ferman Chevrolet - Tampa - Service Center
Tampa, FL
692 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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692 Reviews of Ferman Chevrolet - Tampa - Service Center
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February 01, 2021
I had the worse service ever here and it wasn't the first time. I went here out of convenience. They actually texted at closing time to tell me they needed to keep my car over weekend instead of calling me t time. I went here out of convenience. They actually texted at closing time to tell me they needed to keep my car over weekend instead of calling me to ask. I couldn't even say no. Next time, I will drive an hour to Ferman Tarpon where the staff is friendly and they call me to discuss the status of my vehicle. That just goes to show that value of the customer over there versus Tampa/Brandon. I won't be returning. That's why I even buy my vehicles there too. More
by deborah.a.kent
Employees Worked With
January 27, 2021
I was very pleased with the sells person who sold me my new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 new Chevrolet Track , name Mickey. Mickey made sure that I was satisfied before leaving the lot!!! PLEASE give him a raise!!🥰👌🏿👍🏾🎉💯 More
by wilcox237
Verified CustomerDecember 29, 2020
Michael at Ferman was outstanding! Took care of the recall issue and had my minor repair taken care of quickly. Thank you Michael for helping get the job done! recall issue and had my minor repair taken care of quickly. Thank you Michael for helping get the job done! More
by scalfamily
Employees Worked With
Michael, Zeyad "Z" Altuama
December 11, 2020
Service Advisor, Steve Liguori helped me on the oil and filter change visit. He was polite, helpful, friendly, and professional. I really liked that the employees were wearing masks. I liked that there filter change visit. He was polite, helpful, friendly, and professional. I really liked that the employees were wearing masks. I liked that there was enough space in the lobby to practice social distancing and as always all the complimentary amenities such as coffee, hot cocoa, tea, water, etc. I was told the approximate waiting time so I had the time to go car shopping while I waited. 1 1/2 hr is a long time but the time flew. Too bad that his name is not in the service department list to provide him with the 5 stars rating. More
by boricua_30
November 19, 2020
I was in service and Was greeted nicely, asked the right questions in what I was looking for , I’m looking forward enjoying being a ferman Chevrolet member . I’m very pleased with my purchase . questions in what I was looking for , I’m looking forward enjoying being a ferman Chevrolet member . I’m very pleased with my purchase . More
by oscarvangogh
November 19, 2020
My car has been at Ferman Chevy for over 4 months I call the service department multiple times no one calls me back or the manager or service advisor never answer the phone. My car has been to this dealersh the service department multiple times no one calls me back or the manager or service advisor never answer the phone. My car has been to this dealership 3 times for the same issue that was supposed to be fixed. I bought my car brand new from this dealership. More
by Chelsey Woods
Employees Worked With
November 11, 2020
Service Advisor Michael was professional and made sure everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. everything was taken care of. My appointment was at 8:15 am and they had 2-3 cars ahead of mine. The wait was not bad. More
by susan.hatter3267
October 20, 2020
We executed an extended warrantee on our 2018 Corvette Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was time Grand Sport with Juan at Ferman Chevrolet. Our experience was perfect. We were greated nicely upon entering the dealership and our meeting was timely and efficient. Thank you. More
by Bill Mck
Employees Worked With
October 18, 2020
I love Ferman Chevrolet. I came in for an oil change on my Malibu and left with a 21 Trailblazer. My initial experience with Cody was good. He found the perfect car for me and my budget. As for delivery my Malibu and left with a 21 Trailblazer. My initial experience with Cody was good. He found the perfect car for me and my budget. As for delivery of my car, it was a bad experience. He did not do a walk through of my car or it’s features. He was not able to sync my apple phone to CarPlay. He left me hanging to go on and sell more cars. Ron Whitting my finance man was great as well. If I based Ferman on my salesman, I would never gone back. But, I base it on service and that is great.my friend bought a used car and was treated like a queen. Cody needs to learn follow through with his sales. More
by ashtons73
August 27, 2020
Excellent service. I highly recommend the body shop. I worked with Geico and Ferman and they did a wonderful job on my Nissan Rogue repair. Worked with Deanna from Geico and Mike worked with Geico and Ferman and they did a wonderful job on my Nissan Rogue repair. Worked with Deanna from Geico and Mike More
by DDeasy1
Employees Worked With
Deanna from Geico, Aaron Beard
