Ferman Chevrolet - Tampa - Service Center

Started off a little shaky but finished strong My experience Started off a little shaky, but finished strong. Everything was fixed and i was given a loner vehicle so i could continue to work. Nice My experience Started off a little shaky, but finished strong. Everything was fixed and i was given a loner vehicle so i could continue to work. Nice More

Great service department. Had a appointment and was taking in right away. The service time was done as promised and my service adviser Brian woolery was a pleasure to work with Had a appointment and was taking in right away. The service time was done as promised and my service adviser Brian woolery was a pleasure to work with. . More

Merrick helped me and he was very nice he kept me updated o. On what was going on with my vehicle I wish all service people were like him because some care and others take there time and if shows that they don't On what was going on with my vehicle I wish all service people were like him because some care and others take there time and if shows that they don't really like there job but not him keep up the good work More

Created Problems I didn’t have before So prior to coming for a standard oil change, my SVC tire monitor worked fine. Never messed up. My front tires were older but I just replaced the brak So prior to coming for a standard oil change, my SVC tire monitor worked fine. Never messed up. My front tires were older but I just replaced the brakes. The back tires were newer. I mentioned this information & that I planned on putting my back tires in the front & front to back prior to the oil change (in hopes that they would not upsell me on anything-which happens a lot as a younger female at a car dealership). During the oil change the guy comes in & gives me a list of stuff that needs done-recalls, etc. He mentions that the front right tire monitor is not reading-which was weird because it was prior to visiting. I leave the store. When I get home I noticed they switched my back tires to my front for me-which at the time I appreciated. Next morning/next time I start my car-none of my tire monitors are reading, the SVC tire monitor light comes on. He says bring it by when I get back into town but when I ask the day I get back if I can bring it by I get no reply. Left an honest review on google, the manager replies & tells me to email them. I do & still haven’t received a reply in over 2 weeks. On the interstate it feels as though my steering wheel now wobbles at speeds above 60 mph. Before this oil change my car was fine. While the one star is for the problems I now have with my car, the man who helped me Merrick was very nice & I don’t have any problems with him. I can’t check his name below because I don’t see it. More

Overpriced and Incomplete This was my second visit for a check engine light and have spent over $1700. After the repair, now unable to fill has tank with more than $8. Dollars This was my second visit for a check engine light and have spent over $1700. After the repair, now unable to fill has tank with more than $8. Dollars in gas without the pump clicking off and the check engine light is back on again with the same code they were suppose to fix. Headed back again... Very disappointed in the service. More

Oil change Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. More

Oil Change Last Minute Shirley was so pleasant and understanding on my last minute request. She was able to word me in the next morning. Gary was outstanding and kept me Shirley was so pleasant and understanding on my last minute request. She was able to word me in the next morning. Gary was outstanding and kept me in the loop through text up to the minute when my truck was coming out of the bay. Awesome experience every time. Thank you! More

Last minute service I needed a front end alignment and oil change before a trip and Ferman Chevrolet was able to get me in the next day and had the car ready to go by no I needed a front end alignment and oil change before a trip and Ferman Chevrolet was able to get me in the next day and had the car ready to go by noon. They also researched an engine code and was able to reset it while telling me to keep an eye on it for possible sensor replacement down the road. Manny did a great job keeping me posted and even sent over a shuttle drive to get me back to the shop for pick up. More

Routine service Service is always excellent at Ferman. I prefer to come here for routine maintenance because I can continue to work in a quiet space using the free wi Service is always excellent at Ferman. I prefer to come here for routine maintenance because I can continue to work in a quiet space using the free wifi while they work on our vehicle. Customer service is above and beyond. More

Routine service. Great job by all including technician skill and efficiency. Service writer friendly and professional. Cashier friendly and professional. Sales team ca Great job by all including technician skill and efficiency. Service writer friendly and professional. Cashier friendly and professional. Sales team came and talked to me, too. Very polite and informative. More