Ferman Chevrolet Tarpon Springs

Our car was there for 1 month and still no part. Part paid for. Still not in. Absolutely ridiculous. Part paid for. Still not in. Absolutely ridiculous. More

Stan Pieri and Todd Ullestad were fair and transparant. Negotiating the vehicle price was professional. Worksheet was presented and i was satisfied with out the door price and the interest rate promised Negotiating the vehicle price was professional. Worksheet was presented and i was satisfied with out the door price and the interest rate promised. Finance manager found the rate I wanted. (appreciated that) The proposed payment on the worksheet was ignored by me at this point. I Told everyone that I was not shopping payment! I was shopping OTD Price and interest rate of the loan. As it turns out, the "proposed payment" on the worksheet was inaccurate and inflated. That inflated figure allowed finance closer to pack $5000 into the deal and tell me it was only costing me $20 dollars a month (1200 dollars) WRONG and a LIE. I specifically asked (more than once) how i was getting 5000 dollars of maintenance contracts for 1200 dollars. There was no clear answer, he just kept pointing to the worksheet and the payment i "agreed to" . A very Shady practice! A review of the contracts and loan paperwork clearly showed that the difference in payment was $100 a month, not $20. Advice to all, don't trust the worksheet for your payment, run the numbers yourself in a payment calculator to avoid an inflated figure to be used against you later. And when considering additional contracts, check the micro print next to where you initial. The law requires disclosure of "payment without contracts" and "payment with contracts" It's there, but the finance guy is not going to point them out, you need to find it yourself. More

I interaccted with both Sales Associates during my visit and they were very pleasant, knowledgable, and most of all professional. All of my questions were answered and I felt at ease and not pressured. Defi and they were very pleasant, knowledgable, and most of all professional. All of my questions were answered and I felt at ease and not pressured. Definitely great assets to the Ferman Team. Very pleased with their service and assistance! More

I had appt for 200pm Monday. At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be tur At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be turned and brakes shaved down. $386. Dollars. I go p/u my truck. Oh sorry, it will require new rotors. We don’t have them in stock. Oh great!! We can get them in 3 days. You can come back. NO THANK YOU. Two days wasted More

the only complaint I had was finance pressured me into some extras I really didn't need. some extras I really didn't need. More

Good people doing a good job making the customers feel appreciated Service is what It s all about. appreciated Service is what It s all about. More

Fermans service department advisors have always assured excellent dependable maintenance on both of our vehicles. excellent dependable maintenance on both of our vehicles. More

It was great very professional not pushy. Bogi and Brett great to work with. Give them a raise. Bogi and Brett great to work with. Give them a raise. More

Was very pleased with this dealership. I had to bring my two crazy toddlers in and they made it a super easy process for me! I had to bring my two crazy toddlers in and they made it a super easy process for me! More

I bought my Diesel Colorado from Fermon, cost over 50,000 back in 2017, and always had a good experience. This time I had an engine problem where the pump feeding the DEF section had failed. Ferman had to or back in 2017, and always had a good experience. This time I had an engine problem where the pump feeding the DEF section had failed. Ferman had to order the pump and take the truck, wait time about two weeks. I asked for a vehicle to help me go to work etc, told no vehicle available ever since covid. Another Ferman dealership, BMW, always had a vehicle for my wife if the service was for a period of time; same with Hyundai with her electric car. Ferman was able to get the part short of a week, the part plus labor was $2000, which was expected, and I am not complaining about. I went to pick up the truck and expected at least a courtesy wash, but nothing. Not a good experience and probably won't go back. More