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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,203 Reviews

3,203 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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June 12, 2025

Great service and friendly staff! No high pressure to upsell service. Clean & comfy waiting area. More

by seangraber08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

They took my car, identified the issues and got it done pretty fast. Billy stepped in when Steve was on vacation and he was very helpful. Thank you More

by Vgorg
Recommend Dealer
Yes
Employees Worked With
Billy and Steve
June 11, 2025

Always friendly and welcoming. Even as a walk in, I received excellent service. Thank you! More

by A11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Excellent service, truck was ready 5 days early. Steve kept me updated as to status regularly. Quality of work was excellent. More

by raff98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Berta
June 10, 2025

The service department took real good of me. I called in the morning and they recommended I come in about 1. I did have to wait a while but I did not have an appointment and the approval for the More

by snookkayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 10, 2025

Good and efficient I brought in the truck. Part was identified and ordered. They called me when it was received and replaced the broken part that day. Pricing was fair. More

by BIGALCAUSEY
Recommend Dealer
Yes
Employees Worked With
Steve in body shop
Jun 11, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 08, 2025

Went there to get a couple interior trim pieces installed that were broken during work performed there at an earlier date, but the service writer was to busy takling to other employees about the to More

by Sak
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't think of the gentleman's name, but would if and when I return to the service dept.
Jun 09, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

June 08, 2025

Overall good experience. Easy to schedule the appointment, service writer was very attentive. Shuttle driver was pleasant. More

by DenCov
Recommend Dealer
Yes
Jun 10, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 08, 2025

The only place my family comes for sales and service! Thank you for the car wash as well. More

by bmonteverde11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

June 08, 2025

The service was good and timely but the replacement tires had dried on mud on the rims. More

by harabedianfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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