Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,347 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Great communication skills with Amy. Kept me apprised of all details. Saved me money & time by selecting the right maintenance packages. Will use FERMAN again. Regret not using FERMAN pa Kept me apprised of all details. Saved me money & time by selecting the right maintenance packages. Will use FERMAN again. Regret not using FERMAN past service jobs since 2016. Courtesy drivers were especially nice and friendly. But I DID NOT appreciate a salesman cold calling me, wanting to sell me a car. He said that “I see you made an appointment for maintenance on your car and was wondering if you are interested in buying a new car.” More
Amy was responsive from the first minute of my problem and communicated candidly and timely for over two weeks…she is the epitome of “customer service”! and communicated candidly and timely for over two weeks…she is the epitome of “customer service”! More
Very good service professional polite wait time reasonable waiting area clean and refreshments available ok reasonable waiting area clean and refreshments available ok More
Everyone is always so easy to work with and helpful! We have purchased many family vehicles through Ferman Tarpon Springs over the years! We have purchased many family vehicles through Ferman Tarpon Springs over the years! More
I hate writing a bad review but because this dealer is so insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of th insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of the service, I noticed the front driver side wheel was damaged and scratched.. I know this damage was not there prior to my visit cause I walked the truck prior to drop off with the “Guest Relations Manager,” I even inquired about fixing a different wheel on the passenger side.. which they declined to repair. After calling back and then returning the next day to have them inspect the wheel I was told by the service department that he would have to get ‘additional approval’ from management…and he’d get back to me the next day. Of course that call never came, I contacted the service manager directly and he denied the damage occurred at the dealership and refused the pay for the repair…. What ever happen to taking care of the customer? This is a minor repair and minimal cost in the end, but instead they have now lost my business forever! More
The service department peeps are always super helpful. That's why I continue to return service on all my vehicles That's why I continue to return service on all my vehicles More
They were Prompt and courteous! Clean show room. Would highly recommend them to friends and family 😊 Clean show room. Would highly recommend them to friends and family 😊 More
Amy was so awesome. I hope m’y car never breaks, but if it does she is the person to go too. Very professional, caring and a hard worker for her customers. I hope m’y car never breaks, but if it does she is the person to go too. Very professional, caring and a hard worker for her customers. More