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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,632 Reviews

2,632 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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February 29, 2024

My experience was what was expected and appreciated. As always, it was a great experience. More

by Juiceman713
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gazermiller
Feb 29, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 28, 2024

Great service very accommodating and helpful Neal always makes dealing with Ferman very easy Neal makes dealing with Ferman service very pleasant and easy More

by philandanielle
Recommend Dealer
Yes
Employees Worked With
Neal Mendes
Feb 29, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 25, 2024

To this day, I don't comprehend how a service department ignores your vehicle for 3 straight days. Then when you get upset at them for not doing their job, they ask you not to come back to their dealership More

by Irrigationbyanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Feb 26, 2024 -

Irrigationbyanthony responded

You're a 2 year, 5 bucks short of this. I tried reaching out several years ago when it first happened and got absolutely no response. I will never walk into a Fermar owned building, nor will my family. Let this be a lesson in communication. If you cant communicate with customers you shouldn't be in business. If you have time to take short cuts by resesting an airbag light, when will you have time to do it right?

February 25, 2024

Fast and Friendly I was greeted friendly and My vehicle was done in a timely manner. Great services from the Service department More

by Brandy Snell
Recommend Dealer
Yes
Feb 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 24, 2024

Like I have said many times before your service manager Tony Lang is excellent and knows his job and roll well !! More

by kmbrlymale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 24, 2024

Wait area clean and a variety of doughnuts ? ? and service was excellent Service department More

by tparsons57
Recommend Dealer
Yes
Employees Worked With
Forgot
Feb 26, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 22, 2024

Pleasant all around. Great service team. I look forward to coming back for next service needs. More

by JOHNDOTOLO
Recommend Dealer
Yes
Employees Worked With
Mechanic?
Feb 23, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 22, 2024

Always a great experience! Service advisors are always attentive to customer needs. Thanks for being so great! More

by Stephanie Cox
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 23, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 21, 2024

I think you need another EV mechanic if there is only one even though the one you do have is very experienced More

by oxygenaddict4130
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
Feb 22, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 20, 2024

Clean fast friendly Profesional , the know what they doing The dealer is confortable , they offer coffy and beberages More

by cartang1
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 21, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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