Ferman Chevrolet Tarpon Springs - Service Center

Courtesy, efficient, friendly and go out of their way to get things done. That is all I can say about the service staff and scheduler get things done. That is all I can say about the service staff and scheduler More

The entire transaction was handled professionally from the service manager down to the tech that performed the front end alignment. I highly recommend Ferman Chevrolet Tarpon Springs and their service dep the service manager down to the tech that performed the front end alignment. I highly recommend Ferman Chevrolet Tarpon Springs and their service department for such professionalism More

Always a pleasure dealing with Billy and Crew at Ferman of Tarpon Springs. Honest, dependable and get the job done right. Wouldn’t take my business anywhere else. From purchase to service hand down best in of Tarpon Springs. Honest, dependable and get the job done right. Wouldn’t take my business anywhere else. From purchase to service hand down best in town!! More

Amazing customer service. My service advisor was Dave amazing guy with awesome customer service and great communication skills. Car came out on time without any issues. amazing guy with awesome customer service and great communication skills. Car came out on time without any issues. More

Always get great service when I go to Ferman of Tarpon Springs. The service staff is wonderful. We always bring our vehicles to Ferman as well as purchasing new vehicles Springs. The service staff is wonderful. We always bring our vehicles to Ferman as well as purchasing new vehicles More

All my service interactions with Ferman have been excellent until this one. After spending $180 and waiting two hours, I was disappointed to realize that upon leaving, my tires were left under-infla excellent until this one. After spending $180 and waiting two hours, I was disappointed to realize that upon leaving, my tires were left under-inflated at 32psi while warm (this morning at a cold start, two were at 30psi. I had to immediately add air to get them to the correct 35psi. It makes me wary about what else might have been neglected during my service. Additionally, my seat was pushed as far back as it would go and reclined back much further than my settings. My Sirius radio was reset, and my air setting on the driver side was changed. As I said, I’ve never experienced that at Ferman, the service before yesterday was always premier. I did experience this behavior from the mechanics at Dimmit, which I chalked up to an odd disgruntled arrogance that kept me from giving them any more business. Fair, honest, respectful service interactions are the main driver in me wanting to continue to do business with a dealership. I understand things go wrong occasionally. I’m hopeful this was an anomaly and that future interactions will go back to being excellent. More

Total lack of customer service, never returned calls, still waiting on parts. While Lisa is helpful she is surrounded by chaos. Wanted some minor touch up work done while my car was in your shop for a mi still waiting on parts. While Lisa is helpful she is surrounded by chaos. Wanted some minor touch up work done while my car was in your shop for a minor collision, window tinting, dings fixed, stripes updated, never happened. Went in for separate appraisal and everything, what a waste of time. Isn't this what your people are paid for? Very disappointed . The review would not let me continue without checking someone, I did not deal with any if them but had to check one. I was dealing with Lisa who was helpful. Still waiting on my parts which are paid for. More

Everyone we dealt with very nice and service was great. Pricing was reasonable and the waiting area was clean and comfortable., Nice place to deal with. Pricing was reasonable and the waiting area was clean and comfortable., Nice place to deal with. More

Brought our car in for a warranty service and like Always communicate well and friendly. Our car was ready quickly. We will be back in the future communicate well and friendly. Our car was ready quickly. We will be back in the future More

The Service Managers are always hard to work with and aloof. When calling for updates they are not knowledgeable. The location is great but the people who work here just aren’t nice. aloof. When calling for updates they are not knowledgeable. The location is great but the people who work here just aren’t nice. More