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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.5
2,608 Reviews

2,608 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 04, 2023

You're the only people who have worked on my Spark. It's running better than ever. More

by Leo and Dana Schueneman
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Regular maintenance scheduled a appointment got in and out as usual and will be back for more More

by cgrigoris
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Working with the service department is always easy. For this visit, staffing issues were going to cause a delay in getting my truck serviced. Tony worked hard to secure a loaner truck, and it was very More

by scott j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Car was in for a hood latch recall. Broke the hood cable (not part of recall), part on back order, would not provide loaner or rental for 3.5 months. More

by garyw1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 04, 2023

My wife was impressed it was a good experience thanks for your help good job More

by dboberjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 03, 2023

I've only had one experience, and that was with service. Neil was very personal yet professional and helping me get through my challenging experience. He was good about keeping me informed More

by USFOURGIRLs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 02, 2023

Fast friendly and great service. My car was done on time and runs perfectly. Thanks More

by nForton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 02, 2023

Over all everything went well. Oil change was done in a reasonable amount of time. More

by zkardas
Recommend Dealer
Yes
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 02, 2023

The oil change and tire rotation took longer than expected, Two hours for oil change and tire rotation? Wow!!! More

by MBAUER2212
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 01, 2023

The service area was clean and the staff was friendly. The oil change took a little longer than expected. More

by mchaplock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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