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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,631 Reviews

2,631 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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January 16, 2024

Bought and service my truck at Ferman Chevrolet Tarpon Springs. people working their top-notch very friendly willing to go the extra mile. I had a check engine light on my Silverado needed to bring it in More

by josephterrusa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Took 2 hours for oil change. That is too long for that service. Too many other options out there under half hour. More

by wisdomhypnosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Took very good care of my car and got me in without an appointment. Will definitely continue to take my car there. More

by mca3_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

I paid for oil change and tire rotation, technician changed the oil but he didn’t rotate the tires. I told the guy at the front desk, he called the technician and he said he did, but I worked with tire More

by hectorcito14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 16, 2024

The Service Desk at Ferman Chevrolet has been Professional, Precise, Courteous, Accommodating, and the repairs have been appropriate. Thanks Matt ! More

by BOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Your Service Department at the Tarpon Springs location has the BEST customer service!! They are Exceptional! More

by kathy32159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Great service department, mangers kept you updated on the work being performed. Very nice waiting area. Awesome Chevy Dealership, will always buy my cars here and have my service work done here. More

by Dennywerner9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Very friendly people expert service. Veryone you talk to is very helpful Always helpful with any problem you may have More

by JIMLACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kurzawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

Arrived for my appointment and Steve Kikta got my vehicle serviced in a timely manner. Highly recommend this service department and Steve Kikta. More

by fotiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 16, 2024

My AC in the truck was just but in all new when I drive there my AC work beautiful I pick up my truck in my AC blow hot I had words with the guy at the sever desk than I drove to the shop that did the work More

by tompetrick340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ketchum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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