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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,632 Reviews

2,632 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 06, 2023

Tough problem to solve and they worked hard on it to get excellent results for us. More

by Rob Mattson
Recommend Dealer
Yes
Employees Worked With
Matt Service Manager
Dec 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 06, 2023

I thought the air bag would be replaced, and I was shocked at the price. The tech left the car lights on. All were courteous however. More

by judithgoldsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie (?) Driver
Dec 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve you in the future.

December 05, 2023

The service department is very efficient and friendly. In and out in an hour. Happy. More

by poechild2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

My wife was impressed it was a good experience thanks for your help good job More

by dboberjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Working with the service department is always easy. For this visit, staffing issues were going to cause a delay in getting my truck serviced. Tony worked hard to secure a loaner truck, and it was very More

by scott j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Car was in for a hood latch recall. Broke the hood cable (not part of recall), part on back order, would not provide loaner or rental for 3.5 months. More

by garyw1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 04, 2023

Ferman Chevrolet has always been great working with on my Duramax trucks. Billy and his crew are very knowledgeable and take care of my issues very quickly. More

by captainhud5
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde and Steve
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

You're the only people who have worked on my Spark. It's running better than ever. More

by Leo and Dana Schueneman
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 04, 2023

Regular maintenance scheduled a appointment got in and out as usual and will be back for more More

by cgrigoris
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
Dec 05, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 03, 2023

I've only had one experience, and that was with service. Neil was very personal yet professional and helping me get through my challenging experience. He was good about keeping me informed More

by USFOURGIRLs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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