Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,136 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Best customer service I have ever received. I went to the body shop because of my lifetime repairs guaranty from my Insurance company Liberty Mutual. I love my car and I wanted good repair work I went to the body shop because of my lifetime repairs guaranty from my Insurance company Liberty Mutual. I love my car and I wanted good repair work due to my fender bender so I went through the list of company's and chose the Ferman Body Shop because of the family name and reputation. From prior auto body work I was worried about the outcome because my car was a Mercedes ML350 which has been super maintained and cared for. Micky Eufermia met me in the drive and took over conversation when I asked for manager to promise me good work and to go over my whole car for all needed repairs caused by this accident and any prior damage. When I picked up my car it was spotlessly repaired and clean and some additional items needed were recommended and done leaving my car almost new in condition and appearance. Awesome work, awesome people. I will use Ferman Chevrolet for future Auto Body work and service on a Chevy Blazer I own along with possibly buying a Traverse once stock is restored. Very relieved and happy all went well and no smoke and mirrors that happens so often. Sincerely, Mel Bermudez 813-294-8228 Re/Max Action First Since 1980 More
I bought my Equinox back in 2015 from Furman’s. They were wonderful at the sale and also for all my services since! I am a snowbird and they worked out my request for a NY registration. Very pleased with the wonderful at the sale and also for all my services since! I am a snowbird and they worked out my request for a NY registration. Very pleased with the sales and service people! More
Replace left front turn indicator bulb We've patronized this dealership for new vehicle purchases and after purchase service for a long time. Tom, Steve, and Billy have always been so very We've patronized this dealership for new vehicle purchases and after purchase service for a long time. Tom, Steve, and Billy have always been so very responsive to our needs, and even on short notice they've managed to work us in to meet our schedule needs. AWESOME Crew!!! More
Communication is excellent. I like that I can approve or reject services online and I also like that they will text rather than call. They let you know what they suggest for your vehicle but do not pressur reject services online and I also like that they will text rather than call. They let you know what they suggest for your vehicle but do not pressure you if you say no. More
Very Friendly and communicative customer service, timely Very Friendly and communicative customer service, timely and efficient, work done correctly, vehicle washed, interior left clean, competitive price, Very Friendly and communicative customer service, timely and efficient, work done correctly, vehicle washed, interior left clean, competitive price, nice waiting area, social distancing observed. Recommend! More
Tom is the reason I go to Ferman Chevrolet.I live next Tom is the reason I go to Ferman Chevrolet. I live next to Dimmit Chevrolet, but choose to drive all the way to Tarpon because the honesty and type o Tom is the reason I go to Ferman Chevrolet. I live next to Dimmit Chevrolet, but choose to drive all the way to Tarpon because the honesty and type of costumer service Tom provides. That's absolutely not easy to find. Thanks, Tom! More
Very disappointed. Took 8 weeks to return a car that was miss-diagnosed adding un- nessasary repairs costs. Only Matt from Volvo communicated. Repair corrected by another dealer that had some choice comment miss-diagnosed adding un- nessasary repairs costs. Only Matt from Volvo communicated. Repair corrected by another dealer that had some choice comments about Ferman. If I decide to return it will be because of Matt. More
Took car in for service and advised of a specific condition to be checked. I was called to say car was ready, asked what they found, they said nothing. Asked to gave the car test driven to produce condition to be checked. I was called to say car was ready, asked what they found, they said nothing. Asked to gave the car test driven to produce condition and please call me back. No call back, went to pick up car, no discussion or info on test drive results. More
Oil leaked from new filter the last 2 changes I burnt Oil leaked from new filter the last 2 changes I burnt my hand tightening the filter The car had never leaked oil before Please respond Oil leaked from new filter the last 2 changes I burnt my hand tightening the filter The car had never leaked oil before Please respond More