Ferman Chevrolet Tarpon Springs - Service Center

CAR WAS IN FOR SERVICE THE SERVICE DEPARTMENT HAD MY CAR IN & OUT VERY QUICKLY WHICH WAS VERY IMPORTANT CONSIDERING IT IS MY ONLY MEANS OF TRANSPORTATION. I WISH MY SERVICE THE SERVICE DEPARTMENT HAD MY CAR IN & OUT VERY QUICKLY WHICH WAS VERY IMPORTANT CONSIDERING IT IS MY ONLY MEANS OF TRANSPORTATION. I WISH MY SERVICE REPRESENTATIVE WOULD HAVE COMMUNICATED WITH ME A BIT MORE RATHER THAN FEEL SO RUSHED. OVERALL HOWEVER, I WAS VERY PLEASED. More

Ferman sets the standard. I had my car in for service and as always the service was exceptional. all phases were exceptional. All employees we dealt with were friendly and kno I had my car in for service and as always the service was exceptional. all phases were exceptional. All employees we dealt with were friendly and knowledgeable. More

Service department does not disappoint Since purchasing my car from this dealership, I am so pleased to have a good working relationship with this service department. They have handled each Since purchasing my car from this dealership, I am so pleased to have a good working relationship with this service department. They have handled each visit with prompt attention to the details and provided excellent courtesy all around. Tony has been my advisor for 90% of my visits and I can not say enough about his professionalism. More

We love our new car. Chevy has been very good to us. Thank y We are so happy with our new car. The salesman has been super, the financial director, Charlie has been great! Thank you for al your service. We are so happy with our new car. The salesman has been super, the financial director, Charlie has been great! Thank you for al your service. More

Great service experience, parts are over-priced The service experience was exceptional. The personnel were friendly, well-informed and helpful. I have always preferred to use a dealership to servi The service experience was exceptional. The personnel were friendly, well-informed and helpful. I have always preferred to use a dealership to service my vehicles, because the parts/service warranty is available everywhere nationwide (I travel a lot), and one expects the service personnel to be up-to-date on the product, and any replacement parts will be high-quality, exact-fit replacements (or even updated or uprated pieces). I also needed a Body Shop estimate on a door that was bent and didn't seal on its weatherstrip. The service person drove the van over to the body shop, and not only got the estimate for a "proper" repair, but the body shop essentially fixed the problem--by "persuading" the door back into place--for free! My only complaint is that the parts I had installed--the 2 serpentine drive belts--were over-priced by 100% compared to OEM GM replacement parts available in the aftermarket (Advance Auto Parts, etc) but also available online from Genuine GM Dealer Parts Departments. This needs to be addressed. Otherwise, I'll definitely be going back. More

Great service and loaner truck Great service team Robert got me in a half day a loaner brand new truck which was very helpful and kept me updated with the work on my vehicle and g Great service team Robert got me in a half day a loaner brand new truck which was very helpful and kept me updated with the work on my vehicle and gave me his cell and answer me by tx on his va ca More

great service My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She went over and above to help me. I had my grandchildren with. What a professional and so pleasant. I would recommend her to everyone. She's more than a 5 star. Her name was Shannon. More

Collison Center Unfortunately my daughter had an accident but the collision center was there for me. Bill was polite & efficient. He got my car repaired quickly & was Unfortunately my daughter had an accident but the collision center was there for me. Bill was polite & efficient. He got my car repaired quickly & was back on the road in no time. They had even beautifully detailed my car!! I would very highly reccommend Ferman Chevy in Tarpon Springs. More

Transmission They were excellent. They knew right away what the problem was and fixed it. Never tried to say it was something else.cost wise was excellent and with They were excellent. They knew right away what the problem was and fixed it. Never tried to say it was something else.cost wise was excellent and within what I expected..fast and friendly More

The BEST dealer, service department, and collision repair! Bought husband 'new' used car, FANTASTIC car, great financing (Thank You, Steve)! Got into a wreck in my car, they dealt quickly and efficiently with Bought husband 'new' used car, FANTASTIC car, great financing (Thank You, Steve)! Got into a wreck in my car, they dealt quickly and efficiently with insurance on Thanksgiving weekend. Also worked with me on a loaner car until mine was ready (Thank You, MIKE!!) Super great people in the whole organization. (And not to be snippy, but Ferman Tampa was on my "NOT" list for >10 years!, so I was skeptical!) More