Ferman Chevrolet Tarpon Springs - Service Center

Oil Change and Detail Always attentive. Car looks great. The most honest dealership I've been to. Never tried to sell me service or parts the car doesn't need. Always attentive. Car looks great. The most honest dealership I've been to. Never tried to sell me service or parts the car doesn't need. More

Unprofessional Robert was my service advisor. I had some questions about the service I needed to be completed, along with checking to see if the coupons that were ma Robert was my service advisor. I had some questions about the service I needed to be completed, along with checking to see if the coupons that were mailed to me by the dealership were applicable, and the use of their courtesy van service to and from work. As I was trying to ask these questions Robert had short curt answers with lots of attitude. I was leaving my car with him not fully understanding how I should proceed with my service and if I would have a ride back to the dealership after work. As I was leavening I turned around to ask one more question for clarity only to find him rolling his eyes at me and shaking his head. Other employees who heard this exchange told me not to worry and to call the service manager after 9 am and that someone would pick me up after work. Billy, the service manager, was excellent. He answered all my questions and apologized for my experience. That is the only reason I would come back for service and was able to give three stars instead of one. More

Satisfaction My experience with Ferman Chevrolet services has always been pleasant and satisfactory. They seem not only efficient but more than generally interest My experience with Ferman Chevrolet services has always been pleasant and satisfactory. They seem not only efficient but more than generally interested in customer satisfaction. Keep up the good work. More

Always great coming here Always love coming here even for the smallest of things like the oil change everyone is always nice very welcoming and friendly staff to be around Always love coming here even for the smallest of things like the oil change everyone is always nice very welcoming and friendly staff to be around More

Awesome Five Star Experience Gus T set us up for service and it went so smoothly! Everyone was so nice! Service was fast and excellent. I will definitely be coming back for all Gus T set us up for service and it went so smoothly! Everyone was so nice! Service was fast and excellent. I will definitely be coming back for all future service needs. Best place I have ever been to!!! More

Profecional . I was notified every day about the progress. The work was complete before the estimated time to finish the job . The costumer service was professional I was notified every day about the progress. The work was complete before the estimated time to finish the job . The costumer service was professional. I will recomed every one they needs repair to Ferman Collision Center. More

50% cleaned guess same effort on repair Car was not cleaned very well. Spotty job on rims and only half vacuumed. It can only make me wonder if the repairs were done with as little effort. Car was not cleaned very well. Spotty job on rims and only half vacuumed. It can only make me wonder if the repairs were done with as little effort. More