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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,251 Reviews

3,251 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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September 17, 2024

Nice people and very countable place. I'm very satisfied for my service car. I can recommend another people. More

by frodroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 16, 2024

Either not qualified or incompetent staff. Brought in for same issue going back a 3rd t More

by paradisepalmservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 15, 2024

Getting the job done with time manner and price reasonable. My trust dealer services whenever my car has any issue. More

by BuyerSpark2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 13, 2024

Steven was professional, friendly, and was accurate with the quote he gave to me. The service was fast. Thank you More

by alicebartram15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 13, 2024

Worst dealership in florida. Do not use this dealership Ferman of tarpon springs Chevrolet. Took my corvette in for simple noise issue and ended up three weeks later with louder More

by davidd320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Monteverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Sep 16, 2024 -

davidd320 responded

I’ve tried leaving several messages to Shannon but as a typical Ferman dealership particularly tarpon springs they do not respond or care about customer satisfaction! Do not use Ferman Chevy in tarpon springs.

September 12, 2024

Steven in service went over and above. I know they have problems getting parts because of the shortage but the mechanics, parts department, and service gave the best customer service. I li More

by tyoung7326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 12, 2024

Horrible , Will never go back there, probably will never even buy a Chevrolet again terrible More

by jdorr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 12, 2024

Tony Lang is polite, efficient and keeps you in the know! Dealership is very clean! More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 12, 2024

My service advisor would never return. My phone calls would not keep me up-to-date. I had to initiate every contact with him and they had my car for over two weeks for something should’ve More

by beau_heringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 11, 2024

Bill from the service department was like a marine he overcame improvised and adapted to us. Bill knows the stuff thanks, Bill. he made sure our vehicle was like new again More

by Stacey turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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