Ferman Chevrolet Tarpon Springs - Service Center

Ferman Chevrolet has always done a great job servicing my vehicle. I will take my 2020 Equinox as long as I have it. vehicle. I will take my 2020 Equinox as long as I have it. More

Attentive and courteous scheduler…. Minimal wait time upon arrival and excellent, courteous and professional attitude by all the staff. Minimal wait time upon arrival and excellent, courteous and professional attitude by all the staff. More

Everyone was very helpful and very nice to deal with. I appreciate the way they didn't come across pushy and didn't make me feel like I had to buy stuff that I didn't want. I will come back again! I appreciate the way they didn't come across pushy and didn't make me feel like I had to buy stuff that I didn't want. I will come back again! More

**Review of Ferman Chevrolet Dealer - Tarpon Springs, Florida** I recently had a disappointing experience at Ferman Chevrolet in Tarpon Springs, Florida, which I feel compelled to share. Unfortunately Florida** I recently had a disappointing experience at Ferman Chevrolet in Tarpon Springs, Florida, which I feel compelled to share. Unfortunately, my family member's vehicle was not only brought in for service but was returned in a worse condition than it arrived. This situation is incredibly frustrating, and it reflects poorly on the dealership's commitment to customer satisfaction. One of the most concerning aspects of this experience was the lack of communication from the service team. It felt as though our concerns were not taken seriously, and attempts to reach out for updates were met with silence. For a dealership that relies on its reputation, the failure to acknowledge the customer is simply unacceptable. I would like to specifically mention Service Adviser Steve Kikta and General Manager John Reese. I believe that both of them need to improve their communication skills and customer service approach. It’s crucial for a service department to keep customers informed about the status of their vehicles and to address any issues that arise promptly. Overall, I was left feeling undervalued and frustrated. I hope that Ferman Chevrolet takes these concerns seriously and works towards improving their service quality and communication with customers in the future. Until then, I cannot recommend this dealership based on my experience. More

Repair split tailgate top piece. Service completed in the Collision Center managed by Dominick Cutrona. I was allowed to observe the repair by a skilled repairman. Service completed in the Collision Center managed by Dominick Cutrona. I was allowed to observe the repair by a skilled repairman. More

Re: our BMW repair work, all the folks at Ferman Chevrolet of Tarpon Springs were totally professional and most personable. I highly recommend their service! Chevrolet of Tarpon Springs were totally professional and most personable. I highly recommend their service! More

Everyone at this service center was polite, friendly, helpful, and knowledgeable about our vehicle and its specific needs helpful, and knowledgeable about our vehicle and its specific needs More

Worst dealership in history. Do not I mean DO NOT use the service sept. I brought my car in for whistle noise and after two weeks my car makes louder noises and they destroyed m Do not I mean DO NOT use the service sept. I brought my car in for whistle noise and after two weeks my car makes louder noises and they destroyed my cup holder and navigation screen !!! Please listen to me the service and manage t are terrible!!! Brought car in for simple fix and ended up more problems due to there lack of knowledge and customer care than I left it!!! General mgmt and staff under all scam artist out to take advantage to customers !! More

Bought new FOB to program. Original was deprogramed. Returned to program original, you broke case. No compensTion $ 347.72 only one fob functioning. Never going to do busine Original was deprogramed. Returned to program original, you broke case. No compensTion $ 347.72 only one fob functioning. Never going to do business with Fermam again. More

Tony always keep you up-to-date with my vehicle always happy with Ferman Chevy. They always go above and beyond and I’m always greeted promptly When I come in and take care of very quickly, Tony is a rock happy with Ferman Chevy. They always go above and beyond and I’m always greeted promptly When I come in and take care of very quickly, Tony is a rockstar More