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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,227 Reviews

3,227 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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February 01, 2024

Went for an oil change and was there for 2 hours and I checked to see when my car would be done I was told it was done. The Advisor that was in charge of my car had left for a doctors appointment More

by KMGKM
Recommend Dealer
No
Feb 02, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 31, 2024

Quick, fast service! Thank you We will definitely recommend sales and service to friends and family More

by acleansweep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Buczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 30, 2024

Excellent care From everybody The waiting room was very nice coffee donuts. Lots of different people ask if we were okay and if we needed anything I would definitely send a friend there. More

by annie345
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Jan 31, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 30, 2024

Very satisfied with customer service. Would definitely recommend the service department to friends. Thank you More

by shersh04
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
Jan 31, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 29, 2024

Very professional They always let you know about the progress of your vehicle Professional and. Courteous More

by thomasdantoni
Recommend Dealer
Yes
Employees Worked With
Lisa and Jackie
Jul 11, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 28, 2024

While my car was in service, nice selection of refreshments. Nice and friendly staff Customer service was top notch during my visit More

by azar_elizabeth
Recommend Dealer
Yes
Jan 29, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 27, 2024

I had a 9:00 am appointment for an oil change and tire rotation. It took two hours. With an appointment I expected to be out in less than an hour. Two hours was a bit much. I could understand two hours if More

by BRICHAR12
Recommend Dealer
No
Jan 29, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 27, 2024

Only problem was that I called to see if it was ready and was told that it was being washed and would be ready by the time I arrive. Had to sit and wait a half hour after I got there. More

by jim
Recommend Dealer
Yes
Jan 30, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review. Please contact us to let us know what we can do better for future services!

January 26, 2024

Very friendly and professional One of the men broke my Bug Shield. The agent apologized and told me they would replace it .No cost! More

by Yvonnes187
Recommend Dealer
Yes
Employees Worked With
I don't
Jul 23, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 26, 2024

This is the second time I've been there and asked for the car wash to be included with the older change, both times I asked if it was on the work order and they said yes, both times not done. More

by vikrob
Recommend Dealer
No
Jan 29, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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