Ferman Chrysler Jeep Dodge RAM of New Port Richey

I waited too long for service. Owning to the scope of the work done, I expected a wait. But not 4 hours. It seems unfair for someone to that long for any type of service and not be Owning to the scope of the work done, I expected a wait. But not 4 hours. It seems unfair for someone to that long for any type of service and not be briefed. More

Oil change They are good when you take your car there to have it serviced they will ask you if you are going to stay or do you need the shuttle to take you home. They are good when you take your car there to have it serviced they will ask you if you are going to stay or do you need the shuttle to take you home.everyone is great there More

Routine Couldn’t have been better. A real person that answears the phone is brilliant and so much more productive. I forgot to ask Ed to get me a price on f Couldn’t have been better. A real person that answears the phone is brilliant and so much more productive. I forgot to ask Ed to get me a price on front hubcap, I still need that and will go back for the great attitude treatment. And value. More

5,000 mile service My experience with Jamie is the service department has been nothing short of outstanding. Jamie is knowledgeable, thorough and very customer oriented. My experience with Jamie is the service department has been nothing short of outstanding. Jamie is knowledgeable, thorough and very customer oriented. Ferman is fortunate to have someone with his skill set representing them. More

unexpected surprise We were looking for a specific model that would accommodate my short stature. Genaro did a search and found a Liberty at a different location and had We were looking for a specific model that would accommodate my short stature. Genaro did a search and found a Liberty at a different location and had it sent to NPR. It fit like a glove. All in all it was a very positive experience and we are completely satisfied with our purchase. More

Air Conditioning Repair The service here was great. They were very busy when we brought our van in but after three days they gave us a loaner car. They replaced both units fr The service here was great. They were very busy when we brought our van in but after three days they gave us a loaner car. They replaced both units front and back and the final bill was far less than they quoted me. Three days later the air went out again. They gave us another loaner car while working on it. A hose came out and we lost all our coolant. They repaired it and put new coolant in totally free of charge. Jamie our service person was exceptional to work with. More

Happy with 2016 Hemi Challenger R/T purchase Ferman NPR had exactly what I was looking for at a fair price. I found them to be honest, friendly and no pressure. My mechanic near home checked it a Ferman NPR had exactly what I was looking for at a fair price. I found them to be honest, friendly and no pressure. My mechanic near home checked it and he found no problems. No complaints! More

It Was Incredible. Because It Was A Great Experince..I Was Wondering How Long Take. To Fix It.I Would Recomed This Place To Every One I Know They Would Love This Place Because It Was A Great Experince..I Was Wondering How Long Take. To Fix It.I Would Recomed This Place To Every One I Know They Would Love This Place More

Excellent experience John Lopez was extremely helpful and very knowledgeable helped me with all the details of the truck he is an asset to the dealership Eric was very pro John Lopez was extremely helpful and very knowledgeable helped me with all the details of the truck he is an asset to the dealership Eric was very professional and helpful also I have bought three new vehicles in the last 25 years and this dealership stands out as the best experience I have ever had😀😀😀 More

Easy and quick! This dealership was friendly and helpful, our experience was quick and easy! Transparency into the whole process and fees was greatly appreciated. W This dealership was friendly and helpful, our experience was quick and easy! Transparency into the whole process and fees was greatly appreciated. We will go back to Ferman! More