Ferman Chrysler Jeep Dodge RAM of New Port Richey

Honest, efficient and sell a quality product. Roy Faulkner was my Sales Contact. He is a laid back guy and it works. No pressure, just very helpful and knowledgeable. The entire staff was very cou Roy Faulkner was my Sales Contact. He is a laid back guy and it works. No pressure, just very helpful and knowledgeable. The entire staff was very courteous and this was by far, my most enjoyable car buying experience. After all my research of top tier trucks, Their is no question, RAM makes the best quality truck on the market. More

Awesome My salesman Joseph Vega was amazing He got me out of a lease that I still had left on my Civic when the Honda dealer said it was not possible and into My salesman Joseph Vega was amazing He got me out of a lease that I still had left on my Civic when the Honda dealer said it was not possible and into the Compass at the price I wanted to be. This is the second vehicle that I have leased from this dealership in two months and both times it was smooth from start to finish. I will definately recommend Ferman More

Several recalls and oil leak Jamie was very helpful and knowledgeable. Truck was ready in a timely manner and everything was fixed properly. Yes I will recommend this dealer to an Jamie was very helpful and knowledgeable. Truck was ready in a timely manner and everything was fixed properly. Yes I will recommend this dealer to anyone that asks. More

It was amazing I put a request on line about a truck on the lot and with in 15 mins I got a call from the internet sales team and 5 mins later the sales manager (Cha I put a request on line about a truck on the lot and with in 15 mins I got a call from the internet sales team and 5 mins later the sales manager (Chance)called me back to introduce himself and to tell me he will help to get me in a truck of my liking the following day I pulled into the dealership with my girlfriend to look at the truck and the sales lady (Tracy)was standing at the door waiting for me and made us feel as if we were at home we went over the truck and options as they appraised my current truck for trade in within minutes we were sitting and working on a deal and they made it happened and on Friday after I came back to pick it up all detailed and looking beautiful my experience was amazing and very fast More

poor service and poor customer service. Didnt fix what was wrong, I paid $900 TO CHANGE A PUMP, NOW they say the pump hasnothing to do with the battery going down. The guy told me my words Didnt fix what was wrong, I paid $900 TO CHANGE A PUMP, NOW they say the pump hasnothing to do with the battery going down. The guy told me my words were I WANT MY CAR TO START, and he said when I left the dealer, the car started, but I wanted the car to start EVERY day. It took them 12 days to change the fuel pump and that was not the problem. Today is back on the dealer, taken care by the supervisor, hope he does something withoup ripping me iff More

Tech listened and understood. I’ve been bringing my new purchased Jeep for 2 years. 8 months ago I informed them of a tranny issue 6k miles. The other techs of course found nothing I’ve been bringing my new purchased Jeep for 2 years. 8 months ago I informed them of a tranny issue 6k miles. The other techs of course found nothing as usual. After escalating it, and escalating it, finally they assigned tech Steve B to my vehicle. After a brief call with him, and bringing in the vehicle they discovered a faulty tranny and replaced it. Another thanks goes out to Sarah who brought this all together. (BTW this is a very brief summary). So from now on I will only request Steve. One thing I always found with ferman, they seem not to listen to customers Thanks More

Great experience and personal customer service! Tarek helped us choose our new car. Not only was he polite and informative, he was also very respectful of our choice and budget and not pushy at all. Tarek helped us choose our new car. Not only was he polite and informative, he was also very respectful of our choice and budget and not pushy at all. We felt at home, got a great deal and will definitely do business with him again in the near future. More

They where very helpful. There did very thing to help put me in a truck there were very nice. Gave me water and coffee. No donuts. Lol. Just one thing truck only had one k There did very thing to help put me in a truck there were very nice. Gave me water and coffee. No donuts. Lol. Just one thing truck only had one key. So I have to buy other one for a 100.00 bucks. I feel. It should have came with two. Thank you. More

Great Everybody had a smile on and Becky had the biggest smile of all. The service is awesome too. If I had a question they had the answer. Everybody had a smile on and Becky had the biggest smile of all. The service is awesome too. If I had a question they had the answer. More

Oil change I rate my service a 10. As always Jamie Kissinger was right on top of things. Was in and out very fast thank you for the great service. I rate my service a 10. As always Jamie Kissinger was right on top of things. Was in and out very fast thank you for the great service. More