Ferman Chrysler Jeep Dodge RAM of New Port Richey

Excellent Everyone I made contact with was polite and very accommodating during my visit to the dealership while purchasing a replacement key for my 2009 Jeep Everyone I made contact with was polite and very accommodating during my visit to the dealership while purchasing a replacement key for my 2009 Jeep Grand Cherokee More

Oil change and inspection Becky gets a 10. Very pleasant and respectful. Appointment was right on time. Only waited 45 minutes for the job to be completed. The 10 says it all. Becky gets a 10. Very pleasant and respectful. Appointment was right on time. Only waited 45 minutes for the job to be completed. The 10 says it all. More

New Jeep is still defective after 5 dealership visits I bought a certified pre-owned 2015 Jeep less than a year ago and I have found the car to be completely defective. It has automatically shut off while I bought a certified pre-owned 2015 Jeep less than a year ago and I have found the car to be completely defective. It has automatically shut off while driving multiple times, putting me in danger and having to veer off the road. I have visited Ferman NPR 5x now and no one has given me any answers or guidance on how my issues can be corrected. They say they have run tests and nothing is wrong. But I am now left with a car that doesn't drive, it won't even turn on, and can't get a call back from the dealership! This experience has been a nightmare and I don't see it ending anytime soon. More

Dodge Durango Service I brought my 2011 Dodge Durango in for an oil change. Everyone was very helpful and courteous. Service was quick and thurogh. I’m very satisfied. I brought my 2011 Dodge Durango in for an oil change. Everyone was very helpful and courteous. Service was quick and thurogh. I’m very satisfied. More

recall I had 2 recalls They also did a multipoint inspection. They found my air filter needed to be replaced. I had them replace it for a installed cost of $ I had 2 recalls They also did a multipoint inspection. They found my air filter needed to be replaced. I had them replace it for a installed cost of $38. More

Good experience Helpful staff that is knowledgeable and easy to work with from Ken our salesman to Scott my finance guy. I will recommend Ferman to friends Helpful staff that is knowledgeable and easy to work with from Ken our salesman to Scott my finance guy. I will recommend Ferman to friends More

Recalls Mr Jason inform me I had some recalls on my truck made appointment for Wednesday at 730 and had to wait he got me in and out in no time Mr Jason inform me I had some recalls on my truck made appointment for Wednesday at 730 and had to wait he got me in and out in no time More

Courteous I have always been skeptical about getting a domestic vehicle worked on because I would be out of a vehicle, if repairs were going to take more than 2 I have always been skeptical about getting a domestic vehicle worked on because I would be out of a vehicle, if repairs were going to take more than 24 hours. The team listened to my concerns, flexible with my schedule and assisted me with getting me back on the road as quickly as possible. I am a believer that this dealership is doing everything right! More

Great customer service Was greated by Steve and he treated me as if I was the only customer there ,no rushing ,no waiting He called when the work was done and it was the sam Was greated by Steve and he treated me as if I was the only customer there ,no rushing ,no waiting He called when the work was done and it was the same at pickup ,was very pleased with service. More

Great car buying experience! I was in the market for a new or certified used SUV due to my current car quickly approaching 100,000 miles. I went to test drive the brand new Jeep C I was in the market for a new or certified used SUV due to my current car quickly approaching 100,000 miles. I went to test drive the brand new Jeep Compass Limited and instantly fell in love with everything about the SUV. I was assisted by Brandon Hicks who was so patient and understanding of my specific situation. After running the numbers and me not willing to settle on anything less than the Limited model, the car ended up falling outside of my price range. So I left the dealership a little disappointed without a brand new car, but I knew the right car would come along at some point. Brandon was never pushy and he was truly looking out for my best interest. Fast forward to four months later and Brandon found me the perfect certified used Jeep Compass with everything that I wanted and it was in my price range! Brandon was so helpful and provided amazing customer service every step of the way. If you are looking for a down to earth and honest sales person I recommend Brandon 1000%! More