Ferman Chrysler Jeep Dodge RAM of New Port Richey

Sell You Nothing You Need How To Begin DescribingHow I Was Lied To By Becky About Work, And Parts I Needed, But Did Not Need Quoted Me A Price Of $2400,00 For Rotors, Calipers, How To Begin DescribingHow I Was Lied To By Becky About Work, And Parts I Needed, But Did Not Need Quoted Me A Price Of $2400,00 For Rotors, Calipers, Pads, Brake Hoses, And Tires All Around, Tune-Up, And Battery. Well I Take The Dodge To My Usual Mechanic And What Do You Know, All I Needed Was One Caliper, And Rotor, And Front Pads All Together With Tune-Up! $806.45. I Knew She Was Full Of It When She Said I Needed Tires, Cause I Just Got Them Like 2 Weeks Ago. Sorry Ferman Dodge But This Is Unacceptable Behavior I Trust You Will Take Care Of The, "LIAR" More

Picky customer service Attempted multiple times to do a transmission fluid change and still waiting to get serviced the machine still broken, made an appointment to get my v Attempted multiple times to do a transmission fluid change and still waiting to get serviced the machine still broken, made an appointment to get my vehicle serviced and waited in line to get taken care of off and some lady peeks her head in and Jamie the desk rep. Jumps out of his seat to take care of her, even had my wife come to get my car serviced because i cant keep missing days off work and even she got skipped while the staff at the desk are just sitting there not attending anyone, is like they pick whom they want to take care of off. Called the manager Mike Hughes office and no reply still. I dont ask for discounts ever and always paid for my services done. I dont like how they treat customers here. Even calling to make an appointment, getting someone on the phone is horrible, nobody ever answers or returns calls which i had to leave work early to set up an appointment. Finally if the lady on the voicemail calls you back- sounds upset and doesnt feel welcomed to speak to, horrible staff, never been to a place like this before More

Best experience I have ever had at dealership! No hassle, honest and did what they said they would do. Made us feel at home and communication was open and understandable. Thank you to Pete and Jona No hassle, honest and did what they said they would do. Made us feel at home and communication was open and understandable. Thank you to Pete and Jonathan. More

Service Came in on an emergency bases. My window motor broke and it was about to rain. I didn't have an appointment but Steve stated no problem and took car Came in on an emergency bases. My window motor broke and it was about to rain. I didn't have an appointment but Steve stated no problem and took care of me. He was great. Thank you More

Easy experience with steve brawer at ferman dodge I have taken my 2013 dodge durango to ferman dodge a few times now and worked with steve brawer each time. Steve has always been straight forward and I have taken my 2013 dodge durango to ferman dodge a few times now and worked with steve brawer each time. Steve has always been straight forward and honest about what needed to be repaired and i have always been given a loaner vehicle without question. My truck has always been repaired correctly and i now take it to steve for regular maintenance. More

Friendly Needed new tires for my 2500 Dodge Ram Truck. Jamie got us a great deal. Buy 3 get the 4th free. Best price in the area. Plus a free car wash. Best se Needed new tires for my 2500 Dodge Ram Truck. Jamie got us a great deal. Buy 3 get the 4th free. Best price in the area. Plus a free car wash. Best service of any dealer ship More

Excellent Service from Jamie Addressed the problem and fixed it in very short period of time. Excellent service and communications where very good. Happy service customer. Will co Addressed the problem and fixed it in very short period of time. Excellent service and communications where very good. Happy service customer. Will continue to have my Jeep serviced at Ferman Jeep. More

Routine maintenance Always a great service experience with Ferman Dodge. Only reason for 4 stars instead of five is, in my experience, (all) dealership service department Always a great service experience with Ferman Dodge. Only reason for 4 stars instead of five is, in my experience, (all) dealership service departments are overpriced. Similar to shopping at Publix vs Walmart. More

Ferman customer service The customer service I receive every time I go into Ferman Dodge is amazing!! They always give me an estimated time on how long the service will take The customer service I receive every time I go into Ferman Dodge is amazing!! They always give me an estimated time on how long the service will take and every time they are done sooner than expected! Becky is so friendly and helpful in customer service!! And Steve is very knowledgeable in vehicle issues or recalls!! The pricing on the services I have received are very affordable as well. I would definitely recommend Ferman Dodge and their team anytime! More

Friendly and efficient, I've had my RAM 1500 in a couple times at Ferman Chrysler Jeep RAM of New Port Richey for minor warranty and recall issues. Each visit was easy to sc I've had my RAM 1500 in a couple times at Ferman Chrysler Jeep RAM of New Port Richey for minor warranty and recall issues. Each visit was easy to schedule, efficiently handled from check in to pick up, and met with assistance from friendly and helpful staff at each step of the process. Based on my positive experiences with them, they will be my first call when the truck needs service or repairs. More