Ferman Chrysler Jeep Dodge RAM of New Port Richey

Satisfied Customer The only way I was able to purchase a car from this dealership was because of the way I was taken care of by my sales rep Chris Muniz. He was professi The only way I was able to purchase a car from this dealership was because of the way I was taken care of by my sales rep Chris Muniz. He was professional, friendly, and accommodating from minute one. All my questions and concerns were answered. I was able to test drive what I wanted. He worked within my budget without pressuring me into something more expensive. Letting me get the car checked out by my mechanic was a plus. As a female that went to buy a car alone, I would highly recommend Chris to be your sales guy! Nicole More

Going the extre mile for their customer! My wife and I were looking for a certain model of the 2018 Pacifica. My salesman was Joseph Vega and we found the Pacifica with the "S" package in Kis My wife and I were looking for a certain model of the 2018 Pacifica. My salesman was Joseph Vega and we found the Pacifica with the "S" package in Kissimmee. Joseph sent a driver over to pick up the Pacifica and the dealership "supposedly "sold the vehicle instead of keeping it for us. After Joseph told us the bad news, we met up at the dealership and figured out our next step. We told him what we were looking for with a new color of paint and he later called us and found our new Pacifica in ALABAMA! The driver flew up to Alabama and brought home our new Pacifica on Tuesday. It came with more options than we had on the other Pacifica and we are thrilled with our new Pacifica. Joseph Vega is an outstanding salesman who cares about his customers and is willing to do whatever it takes to make you happy! Robert Packard was our financial closer and he was very professional and explained everything to us to make buying a car an easy proposition. Ferman should be proud of both of these gentlemen as they're a great asset to the Ferman name. This is the 2nd vehicle that we have purchased from them and it won't be the last! xxxxxxalso to Tracy Buczkowski as she gave us lots of information on the Pacifica as we waited for Joseph to finish with another customer! Great Job! More

No fuss No muss I had my Charger in for servicing and I was in and out of the service in no time. The service rep was great and the wait was minimal! I had my Charger in for servicing and I was in and out of the service in no time. The service rep was great and the wait was minimal! More

Good experience I leased a 2018 Dodge Durango! It’s a beautiful vehicle, they were great and gave me a good price. I do business there again. I leased a 2018 Dodge Durango! It’s a beautiful vehicle, they were great and gave me a good price. I do business there again. More

Excellent Service My parents had gone into the dealership just the previous day and got their car. Both gentlemen where wonderful with them and when I went to get my ca My parents had gone into the dealership just the previous day and got their car. Both gentlemen where wonderful with them and when I went to get my car, the men helped me get a wonderful car. The talked me through everything and helped explain it all as well. More

LISTENS TO CUSTOMER WE HAVE BEEN LOOKING TO PURCHASE A CAR FOR A FEW WEEKS AND THERE WERE A COUPLE VEHICLES THAT MET OUR CRITERIA. WE STOPPED INTO FERMAN CHRYSLER, NEW P WE HAVE BEEN LOOKING TO PURCHASE A CAR FOR A FEW WEEKS AND THERE WERE A COUPLE VEHICLES THAT MET OUR CRITERIA. WE STOPPED INTO FERMAN CHRYSLER, NEW PORT RICHEY DEALERSHIP JUST TO LOOK AND COMPARE WITH THE OTHER TWO POSSIBILITIES. THE SALESMAN WHO HELPED US IS TEREK KASSEM. MAKE A LONG STORY SHORT... WE PURCHASED A CHRYSLER 200 WITHIN 1 HOUR OF GOING THERE. MR. KASSEM WAS PLEASANT, NOT PUSHY AND KNOWLEDGEABLE. DURING THE NEGOTIATION PERIOD, HE WORKED WITH US TO MEET OUR NEEDS. WE ARE VERY PLEASED WITH THE PURCHASE PRICE AND CUSTOMER SERVICE FROM MR. KASSEM AND STAFF. WE ALSO TALKED WITH ROBERT PACKARD WHO WAS EXTREMELY KNOWLEDGEABLE WITH THE WARRANTEES. HE HAD THE ANSWERS AT THE TIP OF HIS TONGUE. IT WAS A "NO HASSLE" PURCHASE. I WILL RECOMMEND ANYONE WHO WISHES TO PURCHASE A CAR, TO VISIT THAT DEALERSHIP. More

Just an Oil and Filter Change I've never had any complaints when dealing with this dealership. I've bought 2 of my last 3 vehicles from this location and while my current Jeep I bo I've never had any complaints when dealing with this dealership. I've bought 2 of my last 3 vehicles from this location and while my current Jeep I bought elsewhere, I still bring it here for service. The staff is always courteous. Pricing seems to be fair. I almost always bring my own oil and filter for them to use. This trip, I also needed a replacement rear window wiper which they didn't think they would have in stock but they did. I was all taken care of. The only sad part of my visit was there were no donuts left in the customer lounge this time. I so look forward to the donuts! More

Happy With Our Experience We called ahead to be sure the vehicle we were interested in was still available. When we arrived Tarek and the car were ready and waiting for us. Tar We called ahead to be sure the vehicle we were interested in was still available. When we arrived Tarek and the car were ready and waiting for us. Tarek was friendly and informative as we looked at a few other cars and test drove two. We ended up with the car we wanted without the pressure and typical used car sales hassle. We would recommend asking for Tarek. More

Friendly, Professional, Efficient I scheduled this recall service w/Jamie Kissinger, my service advisor. Jamie always takes the time (and patience) to explain the nature and purpose o I scheduled this recall service w/Jamie Kissinger, my service advisor. Jamie always takes the time (and patience) to explain the nature and purpose of the service to be performed, and why it's important for my car's overall performance. Clearly, Mr Kissinger is a accomplished professional, whose knowledge of my vehicle exceeds mine, and who always has a pleasant disposition and demeanor. More

Great place to buy a car! I had a great experience with Chris! He was very knowledgeable on all the cars I was looking at and very patient with me as I can be picky! I had a great experience with Chris! He was very knowledgeable on all the cars I was looking at and very patient with me as I can be picky! More