
Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our first used car purchase My husband Jim and I had a great experience buying our first used vehicle. Tarek Kassem showed us that we can buy a use car and still get a good deal My husband Jim and I had a great experience buying our first used vehicle. Tarek Kassem showed us that we can buy a use car and still get a good deal and NICE vehicle to drive, even though it was not what we had in mind when we walked into the dealership. Beginning with Tarek and finishing the paperwork with Scott was very helpful to us. They both explained the process and really care about us, and getting the best deal for our budget More
Sales/Service Fair and professional! Definitely recommend for sales. Service team helped get my day back on track. I didn't have an appointment and the service team Fair and professional! Definitely recommend for sales. Service team helped get my day back on track. I didn't have an appointment and the service team worked my Jeep into the schedule to find out what was causing it to drive sluggish. Ended up needing a speed sensor replaced. I was out the door and on my way to work in 1-1/2 hours. Great job! More
Friendly and pleasant experience A big thank you to Tarek Kassem for making the purchase of our new vehicle a pleasant experience. We knew the mini van we wanted but the purchase was A big thank you to Tarek Kassem for making the purchase of our new vehicle a pleasant experience. We knew the mini van we wanted but the purchase was contingent on our large pet cage fitting in the side door behind the front seats. Tarek made sure we had a place out of the sun to actually fit test into the new vehicle. The cage fit and our two cats can now go for a ride with us. I have never had such a pleasant and no pressure experience while purchasing a vehicle. Thanks again Tarek. Walter Wallace, sales manager was also helpful in making the purchase happen. Additional the finance director, Robert Packard did a great job getting us through all the paperwork. Robert answered all our questions in a pleasant and thoughtful way. We wouldn't hesitate to purchase another vehicle from the Ferman family. Otis and Janice More
Wonderful They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use They helped me tremendously getting the truck I wanted and at great rate and payments. They all were very friendly. I would recommend everyone to use them for there next car purchase More
No pressure buying experience Brandon Hicks met us and made us feel at ease from the outset. He explained how the vehicle we choose came to be at Ferman, brought us on a demanding Brandon Hicks met us and made us feel at ease from the outset. He explained how the vehicle we choose came to be at Ferman, brought us on a demanding test drive allowing us to see the vehicles road manners, and guided us through the purchase. After some negotiating Brandon brought the deal home to our satisfaction. It still takes too long to purchase a vehicle these days but Brandons sense of humor made it tolerable. Thank you Brandon. More
Knowledgeable Sales Associate The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've al The Sales Associate was extremely informative and knowledgeable not to mention very friendly. The trade in of my vehicle was also hassle free. I've also had maintenance work done there and it was quick and easy not to mention I was treated very well. I would highly recommend this place for your next car buying experience. Thank You Ferman Chrysler, Tarek, and Rico!! More
Great experience Great buying experience, with no pressure from our salesman Tarek Kassem. He met all of our needs and stayed within our budget. Eric Dugas from the Fi Great buying experience, with no pressure from our salesman Tarek Kassem. He met all of our needs and stayed within our budget. Eric Dugas from the Finance department was quick and professional. Will definitely purchase another vehicle from them. More
AMAZING SERVICE Mr Tarek Kassem, i would like to say thank you very much for your outstanding service, you made a great deal for us on Honda pilot ex 2016, no pressur Mr Tarek Kassem, i would like to say thank you very much for your outstanding service, you made a great deal for us on Honda pilot ex 2016, no pressure at all and you made our experience the most pleasurable one, Tarek was very friendly and worked with us to get the best deal. Diffently, i will come back to your dealership and refer our friends too. George and Gina Wasef. More
Outstanding service! Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seein Thank you Chris ! No pressure car sales & beyond excellent professional service he certainly is not the typical pushy salesman that people dread seeing when they have to walk in to a dealership ! This dealership is blessed to have you! Also Tarek for keeping us company you are a very special soul- wish everyone had an employee like you! We wouldn't shop anywhere else after our experience today ! More
MISLEADING SALES practices. Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was Closed a deal via phone Monday afternoon, sales person made me an VIP reservation to pick up and pay for the vehicle on Tuesday. Upon my arrival I was informed that they did not have the vehicle we had a deal on, they then tried to sell me a vehicle without 4wd which the other had. Further it had more miles on it than the one I had made the deal on. I got a "SORRY". then they proceeded to try to sell me other higher priced vehicles. THE MANAGER now claims he is trying to locate a vehicle for me. They need to be honest, I would not trust them, they just want to get you there then try to sell you more expensive vehicles. I have been lied to, and the lies continue, like the manager says he is trying to find me something. NOT!!!! He has plenty of vehicles there he can make things right by lowering the price on something, but they are about the money, not the CUSTOMER. Will be looking into any potential legal actions available. More