Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

2014 Dodge Journey Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. Jason the service advisor at Ferman Chrysler went out of his way to make sure the vehicle was repaired properly and at a fair price. More

Oil change Easy scheduling online for service and same day. I arrived at the dealership early and they finished early, under one hour Waiting experience very c Easy scheduling online for service and same day. I arrived at the dealership early and they finished early, under one hour Waiting experience very comfortable. More

5 Star Service I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps m I've found that your service manager can make or break your service experience. My service manager, Jamie, always sets realistic expectations, keeps me informed of progress, and provides guidance on what needs immediate attention and what can wait. I always ask for Jamie when I make an appointment. More

Great service! Always thorough with my service, informative and cognizant of my waiting time. Thank you for a job well done! Will continue to do business here. Always thorough with my service, informative and cognizant of my waiting time. Thank you for a job well done! Will continue to do business here. More

Great experience Jason was so helpful and informative and made sure to keep in contact while they had my vehicle. He was very professional and addressed all of my conc Jason was so helpful and informative and made sure to keep in contact while they had my vehicle. He was very professional and addressed all of my concerns More

recall Friendly, fast service. My jeep was done before time quoted. Awesome. Steve was very helpful and pleasant to do business with. I will definitely retur Friendly, fast service. My jeep was done before time quoted. Awesome. Steve was very helpful and pleasant to do business with. I will definitely return. More

Wont use this service department again Took my 2019 Jeep Wrangler in for its first oil change and tire rotation. When I arrived I mentioned that the new 2019 Wrangler require 5 quarts of oi Took my 2019 Jeep Wrangler in for its first oil change and tire rotation. When I arrived I mentioned that the new 2019 Wrangler require 5 quarts of oil opposed to the previous models that require 6 quarts. Get my service invoice and it says 6 quarts were added. I expressed my concerns to the service advisor who still claimed that 6 quarts was correct despite me pointing out in the owners manual where it says 5 quarts. Took 3 days to get in contact with the service manager who finally was able to resolve the issue. Also asked for my spare tire to be incorporated in the tire rotation, come to find out it was never touched. Definitely won’t be returning to this service department as I can not trust them to perform something as simple as an oil change correctly. More

Excellent Service from Jamie Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recomm Jamie and his service team is outstanding. The work that needed to be done was performed in a very professional and timely manner. Would highly recommend. More

2019 ram 1500 classic First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and First oil change and tire rotation. Everything is good. They are changing the back window due to a problem with the seal. They took care of me in and out quickly More

Everything was great. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. No problems, Jamie is awesome, service was quick & as far as I can tell everything was done correctly, I will be back to Ferman January. More