Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

FANTASTIC They were polite, accommodating, efficient, and overall wonderful. I live pretty far away and they let me keep my loaner until it was convenient for m They were polite, accommodating, efficient, and overall wonderful. I live pretty far away and they let me keep my loaner until it was convenient for me to return. That was amazing. More

Outstanding service I had a 7:30 am appointment for an oil change and tire rotation. I was in and out in less than 30 minutes. Jason took great care of me and kept me inf I had a 7:30 am appointment for an oil change and tire rotation. I was in and out in less than 30 minutes. Jason took great care of me and kept me informed of what was being done. More

Jeep Service Steve is always very helpful. He gets my vehicles in, keeps me updated and the service work is done when he says it will be. I will not take my cars Steve is always very helpful. He gets my vehicles in, keeps me updated and the service work is done when he says it will be. I will not take my cars any where else. More

Excellent Service Had usual periodic service (oil change, filters, etc) and decided to get new brakes. All work done in time and cost estimates provided. Usual excell Had usual periodic service (oil change, filters, etc) and decided to get new brakes. All work done in time and cost estimates provided. Usual excellent service. More

Great service dept Problem-free service It went great Jason the service rep was very knowledgeable Great coffee, great snacks, clean waiting area everyone walking pa Problem-free service It went great Jason the service rep was very knowledgeable Great coffee, great snacks, clean waiting area everyone walking past smiles very friendly environment More

Outstanding All the staff here at ferman, are very nice and extremely Helpful, they make you feel at ease with all your concerns!! I bought my Chrysler , in 2013 All the staff here at ferman, are very nice and extremely Helpful, they make you feel at ease with all your concerns!! I bought my Chrysler , in 2013 from John Widing , And as always He did a outstanding job , making sure I was happy with my purchase And all the details, I continue to use this dearler ship for all my car needs , my Advisor for my oil change s and repairs is Jamie , He is Always very kind with a smile on his face , and he really cares and listens to all my concerns with my vehicle . Ferman s prices are fair , and Iam always pleased with my car services . More

Gas Saver needed service The problem was resolved and was done with courtesy. After the service was completed Steve explained what had been done. I had to be shuttled to my ho The problem was resolved and was done with courtesy. After the service was completed Steve explained what had been done. I had to be shuttled to my house and back since it took a while to complete. More

Service/Repair Multiple Issues Everytime I visit the service department for service or repair, Becky, my service advisor, takes excellent care of me. She is truly amazing! She give Everytime I visit the service department for service or repair, Becky, my service advisor, takes excellent care of me. She is truly amazing! She gives me a detailed printout of what's wrong with my vehicle, explains what needs to be done and tells me how much it will be. She understands that I am very busy and have to have a vehicle to get to work and provides me with a loner car every time! She calls me and updates me on the progress of the repairs, time frame, and costs, so there are never any surprises. The service provided is excellent and I completely trust the work that is done without ever having any questions or doubts. When I return to pick up my vehicle I find it has been washed and vacuumed, something that I never asked them to do! I am a nurse and work 6 days a week. It is so important to me to know that if I have to bring my vehicle in for service or repair I never have to worry about how I'm going to get to work or get around while my vehicle is in for service. This is a huge benefit! Becky takes such excellent care of me that if she is not available or I cannot book her as my service advisor, I will delay my service or reschedule so that I can have her. I have dealt with other service advisers at this dealership. They were all good, but Becky is excellent and I would not want anyone else taking care of me. More

Courteous fast and responsive The work that I had done was a recall item. The service department was able to get the truck in and out in a very timely fashion which is greatly app The work that I had done was a recall item. The service department was able to get the truck in and out in a very timely fashion which is greatly appreciated. More

Becky was very helpful and was able to resolve the issues. Our issues were inspected and I was provided an action plan to have them taken care of in a timely manner. Becky was friendly and a pleasure to work w Our issues were inspected and I was provided an action plan to have them taken care of in a timely manner. Becky was friendly and a pleasure to work with! More