Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Very Professional Everyone in this organization is friendly and professional. My Ram 1500 had recall which was a simple software update. They recommended minor service Everyone in this organization is friendly and professional. My Ram 1500 had recall which was a simple software update. They recommended minor service items based on mileage which I declined since I do those myself. I appreciate those reminders to keep my vehicle running well. More

Water in motor. Replace engine. Car was towed in after driving in standing water. Got water in the engine & motor was replaced. Waited for adjuster & insurance approval which took Car was towed in after driving in standing water. Got water in the engine & motor was replaced. Waited for adjuster & insurance approval which took a week. Ordered an engine on Monday & installation was completed by Thursday. It could be a world record. Jamie was informative and kept things moving. Thanks! More

A No Appointment Drive In The Service Team at Ferman CJDR go out of their way to meet the customers needs and are very attentive as you explain the issues you are having. I arr The Service Team at Ferman CJDR go out of their way to meet the customers needs and are very attentive as you explain the issues you are having. I arrived to the service department late in the afternoon with a request for an additional key for my JK, the parts tech looked up my year and model and said "yes I have it in stock" and with that the service tech had my vehicle in and out within an hour. Great customer service, and quality. More

Jason was great explained everything and kept me updated Cars running as should no issues so far very pleased with the work done and i will be coming back for any furher issues i have thank you Cars running as should no issues so far very pleased with the work done and i will be coming back for any furher issues i have thank you More

Review of service Service is Always fast and reliable work. Jason always goes beyond to make sure all is good and I’m ready to go in a timely matter. Service is Always fast and reliable work. Jason always goes beyond to make sure all is good and I’m ready to go in a timely matter. More

Fast and great Great dealership, very good service,fast, and good. Great waiting area with tv's, comfortable chairs, free drinks and snacks, and a xbox to play Great dealership, very good service,fast, and good. Great waiting area with tv's, comfortable chairs, free drinks and snacks, and a xbox to play More

Service Department Jason went above and beyond to make sure I had a loaner car while my ac was being repaired. They let me know when parts had arrived and told me what t Jason went above and beyond to make sure I had a loaner car while my ac was being repaired. They let me know when parts had arrived and told me what they needed to fix it. Jason was very kind and courteous. More

All ways top notch Since moving to the area I’ve trust no one else to take care of my jeep except the crew here. Becky always take superb care of me and make sure I get Since moving to the area I’ve trust no one else to take care of my jeep except the crew here. Becky always take superb care of me and make sure I get the right things done while the crew on the jeep have done nothing but great things for me. More

Oil change Becky was very helpful when I brought my car in. The service was done on time and I would recommend this dealership to my friends and family. Becky was very helpful when I brought my car in. The service was done on time and I would recommend this dealership to my friends and family. More

Serious transmission problems Our car was in recently for various updates and repairs, and in general the work was fine. However, the transmission even though it has had “the late Our car was in recently for various updates and repairs, and in general the work was fine. However, the transmission even though it has had “the latest and greatest” Computer updates, continues erratically to slam in and out of gear. It is unpredictable and it times it is severe. The transmission is faulty and needs replacement. This complaint is aimed squarely at Chrysler corporation, not Furmans. Someone in your operation needs to forward this information on to Chrysler corporation. I respectfully request to hear from Chrysler corporation. Today’s date September 21, 2018 More