Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Service on a recall Jason was very thorough in explaining the timeframe for the recall. I loved the app that allowed me to reach him by text. Work was performed as stated Jason was very thorough in explaining the timeframe for the recall. I loved the app that allowed me to reach him by text. Work was performed as stated by Jason More

Fast and friendly I bought my new car from Ferman 2 years ago and have had all maintenance performed there. They are the best! Alway polite always timely and never a I bought my new car from Ferman 2 years ago and have had all maintenance performed there. They are the best! Alway polite always timely and never a problem after the service. More

Great Customer Service Jason was very courteous and professional from start to finish. The waiting room was very pleasant. I would recommend this service center to family an Jason was very courteous and professional from start to finish. The waiting room was very pleasant. I would recommend this service center to family and friends. More

Happy customer! Steve listened to my concerns, got me the quote I needed and got my car fixed promptly while I waited. Satisfied customer! Thank you Steve! Steve listened to my concerns, got me the quote I needed and got my car fixed promptly while I waited. Satisfied customer! Thank you Steve! More

Wait time. No updates Service was said to be 3 hours when I made the appointment and again at drop off. I returned after 4 hours and still had an additional 90 minute wait. Service was said to be 3 hours when I made the appointment and again at drop off. I returned after 4 hours and still had an additional 90 minute wait. I wish they had called to say there would be a 2 1/2 hour delay. Otherwise the service was friendly and knowledgeable. More

Text Book Perfect ! Called for appointment on a recall notice. Was given an 11:00 appointment time. Recall notice stated service would take about an hour. Arrived 10:30. Called for appointment on a recall notice. Was given an 11:00 appointment time. Recall notice stated service would take about an hour. Arrived 10:30. Steve Brawer was Service Representative. I asked if they were not busy, could they also do an oil change. Steve said no problem, will do. Due to my additional request, I anticipated additional time. The waiting area was very clean and had coffee service. At approximately 12:30, Steve came to the waiting room. He stated all was complete and the Ram was ready to go. They completed the job and performed a Safety check. I am a Retired Senior Citizen who has bought a number of cars and visited many Service Departments. I have been around the block and used to restore cars. This was my 1st time at this Dealership. I will now make this my Dealership and Service Department to do business with. Thank you... More

Great It is verry nice to pull up an someone comes to ur car to assist u right away and deal with ur problem an go to the waiting area It is verry nice to pull up an someone comes to ur car to assist u right away and deal with ur problem an go to the waiting area More

Slow but necessary due to part accessibility. Steve kept me updated to progress of the job and anticipated completion date. The job was complex however my Town and Country is now running smoothl Steve kept me updated to progress of the job and anticipated completion date. The job was complex however my Town and Country is now running smoothly with cold air from air conditioning. Necessary for Florida in July. More

Great Everytime I come in for service they are expecting me and check me in guickly. They estimate the length of time for service and always have vehicle re Everytime I come in for service they are expecting me and check me in guickly. They estimate the length of time for service and always have vehicle ready as promised. More