Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Service personnel were good but service time excessive. I was scheduled for 8am for oil & filter change was told it should not take long. After 2 hours I went to the service desk to ask if there was a prob I was scheduled for 8am for oil & filter change was told it should not take long. After 2 hours I went to the service desk to ask if there was a problem and Steve said it should be there soon. Normally this procedure takes less than an hour with an appointment so I felt it was excessive. Steve apologized but had I known I would have taken the shuttle home and came back later. I have always given you 5 star ratings but had to drop down somewhat this time. More

Perfect, timely, thorough I am always treated great, vehicles always maintained perfectly, and clean after every service. Will be there whenever I need service. Very profession I am always treated great, vehicles always maintained perfectly, and clean after every service. Will be there whenever I need service. Very professional staff also. More

oil change Jason was very professional and courteous for the service and, while waiting we purchased a 2018 Jeep Grand Cherokee from Tina Robinson. We have bough Jason was very professional and courteous for the service and, while waiting we purchased a 2018 Jeep Grand Cherokee from Tina Robinson. We have bought several vehicles from Ferman but always go back to Tina for the sale. More

Service Great service. Jamie, keeps me up to date of what is going on with my auto service. Nice job. I commend you on such a valuable employee. TY Great service. Jamie, keeps me up to date of what is going on with my auto service. Nice job. I commend you on such a valuable employee. TY More

Exceeds expectations Service advisor Jamie is knowledgeable, helpful, and was understanding of the problem I was having with my truck. The problem was intermittent, but he Service advisor Jamie is knowledgeable, helpful, and was understanding of the problem I was having with my truck. The problem was intermittent, but he had a tech ride along, and the tech corrected the issue. More

Fast, professional, courteous! Great experience...no hassles! Work was completed when promised and no unnecessary recommendations were made. This was my first visit and I will defin Great experience...no hassles! Work was completed when promised and no unnecessary recommendations were made. This was my first visit and I will definitely go back again. More

Great service! Brought my vehicle in for service. The technicians diagnosed and serviced my vehicle in a timely manner. Everyone was very friendly. From management,s Brought my vehicle in for service. The technicians diagnosed and serviced my vehicle in a timely manner. Everyone was very friendly. From management,service writer to technician. Thank you guys! Keep up the good work! You have a customer for life! Thanks again. More

Great people! I’ve bought my car 2 years ago at Ferman and have gone back for all service even tho I have to drive from Safety Harbor to NPR. They are all professio I’ve bought my car 2 years ago at Ferman and have gone back for all service even tho I have to drive from Safety Harbor to NPR. They are all professional, honest and courteous. More

The staff is amazing! Fast! Friendly! And efficient! It is always a pleasure doing business at Ferman of New Port Richey. My tech, Craig even personally explained what was Fast! Friendly! And efficient! It is always a pleasure doing business at Ferman of New Port Richey. My tech, Craig even personally explained what was wrong with my truck and how he fixed it. Thanks, guys! More

Great Job This was a last minute call to get my Jeep looked at and they got me right end and took care of the problem. Great Job This was a last minute call to get my Jeep looked at and they got me right end and took care of the problem. Great Job More