Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Quick service and great customer service I love coming here, quick service, does not rip me off on service not needed. I will keep coming back. It is fast and easy when you make an appointmen I love coming here, quick service, does not rip me off on service not needed. I will keep coming back. It is fast and easy when you make an appointment. More

Jason Louge works with you I have been totally disappointed in the past and refrained from coming back. I felt I did not get the service I wanted. Now, Jason Louge seemed to go I have been totally disappointed in the past and refrained from coming back. I felt I did not get the service I wanted. Now, Jason Louge seemed to go out of his way to give me the service i expect and has said he will work with me on the things that I had issues with in the past! THE LADY THAT SCHEDULES SERVICE NEEDS TO TELL PEOPLE THAT ARE LEAVING THEIR CAR FOR DROP OFF WHAT TIME THE GATE CLOSES. I MADE A TRIP FOR NOTHING ONE NIGHT, IT WAS CLOSED, HAD TO RESCHEDULE! PLUS SOMEONE HAS TO PICK ME UP AS WELL, SO IT'S TWO PEOPLE DRIVING DOWN! More

Excellent and professional service I had an appointment at 9:30 a.m. and the Service Tech Steve took my vehicle in right on time. He was courteous and professional and told me I was en I had an appointment at 9:30 a.m. and the Service Tech Steve took my vehicle in right on time. He was courteous and professional and told me I was entitled to free tire rotation which I was not aware of. He directed me to the customer lounge where I waited in comfort while having a coffee and doughnut. Within 35 minutes Steve came and got me and had me sign the work sheet and I was on my way. Very fast service and very professional and caring staff. More

Trust I am new to the area and was looking for a dealer to trust. The work done and communication that was kept was good at Ferman dodge. I would have liked I am new to the area and was looking for a dealer to trust. The work done and communication that was kept was good at Ferman dodge. I would have liked the truck washed inside and out before returning though. More

Happy customer I had a great experience when I took my truck in for a recall. The technician was very nice and helpful. He stayed in contact with me by text message, I had a great experience when I took my truck in for a recall. The technician was very nice and helpful. He stayed in contact with me by text message, and I ended up with a tire rotation too, which my husband was happy not to have to do! More

Oil change and filter, 27 point check. Jason was very helpful and had me in and out in a reasonable time. The service area waiting area was very comfortable. The coffee maker should offer Jason was very helpful and had me in and out in a reasonable time. The service area waiting area was very comfortable. The coffee maker should offer a choice of decaf coffee. More

Fast and reliable The waiting area for customers while their vehicle is being serviced is very clean. All the employees are very polite, friendly, and professional. I a The waiting area for customers while their vehicle is being serviced is very clean. All the employees are very polite, friendly, and professional. I always feel welcomed, when I leave I feel that my vehicle was seviced honestly and correctly. More

Friendly quick service Came in for my 3 month oil change. I was early got me in and out in no time at all and always very friendly Came in for my 3 month oil change. I was early got me in and out in no time at all and always very friendly More

Great Service Jamie and the service department worked around my schedule and got my vehicle done in a timely manner. Would highly recommend this dealership to anyo Jamie and the service department worked around my schedule and got my vehicle done in a timely manner. Would highly recommend this dealership to anyone. More

Great experience Jamie was outstanding in taking care of getting my warranty issues resolved. The service department corrected the issues and my vehicle is like new. Jamie was outstanding in taking care of getting my warranty issues resolved. The service department corrected the issues and my vehicle is like new. Thanks for a great, stress-free experience. More