Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
New Port Richey, FL
2,313 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center
They are always very friendly and helpful and will work with you! Nothing but good things to say about them! David our service advisor and Mike the manager are great! with you! Nothing but good things to say about them! David our service advisor and Mike the manager are great! More
Easy to make an appointment. Gote right in. Service advisor David was excellent! Let me know what was needed to evaluate the check engine light and also what was needed for the 50k service. Kept me inf advisor David was excellent! Let me know what was needed to evaluate the check engine light and also what was needed for the 50k service. Kept me informed of all progress and even arranged transportation for me. Let me know what was done and explained all. More
Good experience. I decided to try Ferman again after a previous poor experience (where I all but sworn off doing business there again) at their dealership. My "normal" service person was on vacation so I previous poor experience (where I all but sworn off doing business there again) at their dealership. My "normal" service person was on vacation so I worked with Dave and ultimately, Travis. Both were fine to work with. The only minor issue was I ended up waiting longer than I was told which threw the rest of my day off. They did, however, give me a ride home after learning it would take longer to finish the service on my car. More
The service center was thorough in diagnosing my recent issue. They kept me updated on the status with texts and even dropped by to let me know how much longer I would be waiting. issue. They kept me updated on the status with texts and even dropped by to let me know how much longer I would be waiting. More
You folks always service our truck with an excellent review with no issues. Thank you for all you do and always having Root beer to drink while we wait for the service to be completed. This service wa review with no issues. Thank you for all you do and always having Root beer to drink while we wait for the service to be completed. This service was for 30,000 mile check up. Stopped in to talk with our salesman, Jonathan while waiting. It was good to see him again. Please keep up the great work. More
It was awesome to get in on short notice. All seems pretty easy. Takes a little too long to be serviced. But otherwise a good experience. pretty easy. Takes a little too long to be serviced. But otherwise a good experience. More
Steve did a great job. He was patient and very polite. I was having problems shifting into 4wd, which he was able to demonstrate. I also had a clunking noise which they traced to some items in the storage b was having problems shifting into 4wd, which he was able to demonstrate. I also had a clunking noise which they traced to some items in the storage bins under the rear seat (Gladiator). It was all under warranty and free. Hey, you can't beat that! More
Did a great job. Unable to give you a 25 minimum. Jason was very polite and was very helpful would rate Jason a 10 overall. was very polite and was very helpful would rate Jason a 10 overall. More
Courteous,efficient and since I waited for my vehicle it was done in a relatively good time frame! Also for a dealership the price was very fair! was done in a relatively good time frame! Also for a dealership the price was very fair! More
Travis was very helpful communicating with me as they worked through the repair process. It took some time but I am very thankful that the service department was thorough. My truck is good to go. worked through the repair process. It took some time but I am very thankful that the service department was thorough. My truck is good to go. More