Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Very responsive to my needs , great follow thru , Called several times after the sale to make sure I was satisfied Called several times after the sale to make sure I was satisfied More

So my service manager was David Kaminski and he was great!! I had an issue with Jim Browne where they kept my car for a week and still said it would be a couple days so I brought it here and he had it great!! I had an issue with Jim Browne where they kept my car for a week and still said it would be a couple days so I brought it here and he had it done in one day.What was amazing was he called me at 745 am to touch bases with me and I was very thankful and because if this type of service guess where I will be getting my truck serviced.aThanks Guys!! More

Excellent customer service. I love the waiting area too. I appreciate how well they take care of my vehicle and their customers. I love the waiting area too. I appreciate how well they take care of my vehicle and their customers. More

Made appt to have my shifter serviced. David had a tech analyze ling before my appt time. However the part required is back ordered. I'll get a call for warranty work when it come in stoc David had a tech analyze ling before my appt time. However the part required is back ordered. I'll get a call for warranty work when it come in stock. More

My service writer Steve was awesome as always. Ed in the shop is my go to guy whenever I’m there for service. Awesome job guys Ed in the shop is my go to guy whenever I’m there for service. Awesome job guys More

I was able to schedule my appointment online without having to call in and negotiate a time. They opened promptly at 7:30 and my car was done quickly. having to call in and negotiate a time. They opened promptly at 7:30 and my car was done quickly. More

I needed an oil change and my two back tires were extremely low which I was having a problem with. Took my car in for an oil change and to have my tires looked at in December 2021 got my car back lef extremely low which I was having a problem with. Took my car in for an oil change and to have my tires looked at in December 2021 got my car back left my air was still not in my tires they were still extremely low I had no sticker on my windshield to let me know when the next oil change was and then a month later I noticed my car was leaking oil. Called back up there to explain my oil leak and they had explained to me there is a new Mechanic in the back that has never worked on cars before so I discussed maybe he didn't put the cap on right or just there was a little bit of an oil leak that needs to be cleaned up and to bring in my car. I brought my car and now they're telling me a piece up inside has been snapped off don't know how that happened and they want me to pay $700 to fix my oil leak. More

Ferman's service department has always been my go to place for service on my car. place for service on my car. More

The service is always prompt and you're made to feel almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable More

I needed a few items checked on my 1999 jeep cherokee and a new high brake cover replaced. David took great care of me along with the service team. Did a lot of diagnostics, but did not find anything majo a new high brake cover replaced. David took great care of me along with the service team. Did a lot of diagnostics, but did not find anything major. Only charged me for labor on break-light. Nice waiting room, and everyone do nice! I was a new customer, and now will be a lifetime customer. More