Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

I have a 2014 Durango. My front driver window regulator broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized I may need help. In comes the service department at CKDR in NPR. They said bring it in and will check it out. I did. Mind you the window, door panel etc are disassembled. After 4 hours they tell me it will cost $490 to fix and won’t be fixed for four days. Well it’s my only car so that not really an option. I go to check out and it cost me $158 for them to drive the truck into their service bay and then drive it out of there service bay. They did not even touch the truck. Because I did all the work already, and they confirmed what I said I needed. They didn’t turn one bolt. Not a single tool used. $158... I feel like I was robbed. Like robbed. That was after the “military” discount. Which I think wasn’t actually a discount at all... I’ll never go back to this place again. I surely won’t be buying my scatpack through them in a few months as I had planned to do. More

Great service. Follow has been good as well. Jason kept me informed throughout the day and how things were going to go. Looking forward to the next time me informed throughout the day and how things were going to go. Looking forward to the next time More

Tony from used car is a great guy!! Thank you!! Was very helpful on finding me my suv.. for what I needed. Thank you again. helpful on finding me my suv.. for what I needed. Thank you again. More

The service team at Furman Newport Ritchie is awesome. Jason, Jamie, and Travis are prompt and courteous. Within three minutes of pulling into the service bay area, someone came out and got me signed in f Jason, Jamie, and Travis are prompt and courteous. Within three minutes of pulling into the service bay area, someone came out and got me signed in for service – There was no wait time. The paperwork was expedited and I was even offered a free mask! More

Been using Ferman Dodge for all of the maintenance and repairs for my Durango since I moved into the area almost 5 years ago. Have always received great service at fair prices. No reason for me to even repairs for my Durango since I moved into the area almost 5 years ago. Have always received great service at fair prices. No reason for me to even look anywhere else. More

Perfect! Oil change price was right, excellent service, even a carwash! Bought my jeep here and will buy my next one here too. Great job! even a carwash! Bought my jeep here and will buy my next one here too. Great job! More

Jason and Steve always take care of me even in emergencies. I can always count on them. When i have a scheduled appointment I am always kept updated. Very professional and personable! emergencies. I can always count on them. When i have a scheduled appointment I am always kept updated. Very professional and personable! More

Very satisfied with the experience. I was told that my car would be done in an hour in a half and it was done before that car would be done in an hour in a half and it was done before that More

Tried to have my truck looked at for noises I was hearing and they ended up keeping the truck almost all day for them to tell me nothing was wrong with it(as expected) Come to find out they never even put i and they ended up keeping the truck almost all day for them to tell me nothing was wrong with it(as expected) Come to find out they never even put it on the lift to check anything because on my way to Georgia not even three weeks after going there my wheel bearing and two ball joints were completely shot and was ready to fall off Terrible service More

Jason and Steve in repair took good care of me by giving me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. More