Ferman Ford

Already sent in a survey on your service ! Not pleased at all when your rep brought my car back to me , paper and plastic was left in my car on floor and seat and greasey hand print was on my side of car at all when your rep brought my car back to me , paper and plastic was left in my car on floor and seat and greasey hand print was on my side of car , and wheel was full of grease and was missing a tire pressure cap!!!! My roommate had just washed and waxed my car the day before !! You don't bring a car back to a customer like that and don't want that person to ever touch my car again !!!!! Not happy at all.. More

No hassle, easy purchase on used Jeep. Great service from salesman, Dominic. Dealership provided 5 new tires (yes, even the spare) after they determined that the ones on the Jeep were too old, without being salesman, Dominic. Dealership provided 5 new tires (yes, even the spare) after they determined that the ones on the Jeep were too old, without being asked & despite looking great. Relatively minor issue with rear view mirror not being replaced as promised. Not enough to knock down to 4 stars though. Overall, I would highly recommend this dealership again! More

Very good service, I recommend itVery clean, a service Very good service, I recommend it Very clean, a service and very friendly and cheap Very good service, I recommend it Very clean, a service and very friendly and cheap More

Able to get me fairly quickly, my contact person was professional. It’s been a couple of weeks and I still haven’t heard back from The other dealership. professional. It’s been a couple of weeks and I still haven’t heard back from The other dealership. More

I purchased and service my car here and have been totally satisfied. I have recommended the dealership to others. satisfied. I have recommended the dealership to others. More

Ferman had my car twice, and could not find the fault. eventually sold the car because i had lost confidence as the fault was so bad (transmission fail, PTU Power transfer Unit fail) - its just terrible eventually sold the car because i had lost confidence as the fault was so bad (transmission fail, PTU Power transfer Unit fail) - its just terrible trying to prove a car is failing. any other car dealer knows how to diagnose and takes care of the problem... More

TONY BASTAS IS THE FRIENDLIEST SERVICE PERSON I HAVE EVER DEALT WITH. THANK YOU TONY. DEALT WITH. THANK YOU TONY. More

Took over 30 days to complete repairs. Poor communication as to the status of my vehicle. as to the status of my vehicle. More

Great service, Quick oil change while I waited. Polite staff and clean waiting area. Will definitely be back for more service. staff and clean waiting area. Will definitely be back for more service. More

Dropped off my truck for warranty repair work, oil change, tire rotation, and rear brake job. My service adviser was gone the next day and I had to follow up with another adviser. My Truck took a fe change, tire rotation, and rear brake job. My service adviser was gone the next day and I had to follow up with another adviser. My Truck took a few extra days waiting for parts. When I picked up my F150 it was full of bird poop. I had to drive it directly to a car wash. More