
Ferman Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brought truck into dealership right before appointment time! William was courteous and pleasant. Truck was ready when promised! All work that needed to be done was ! time! William was courteous and pleasant. Truck was ready when promised! All work that needed to be done was ! More
Brian was extremely helpful along the whole process of building to receiving the car! He definitely went above and beyond to provide excellent customer service! building to receiving the car! He definitely went above and beyond to provide excellent customer service! More
Eric was a great person to deal with in the process of finding a good preowned vehicle for one of my kids. He understood my parameters and made sure the vehicle we choose was safe and had passed Ferman's finding a good preowned vehicle for one of my kids. He understood my parameters and made sure the vehicle we choose was safe and had passed Ferman's multi-level inspection process. I was very pleased with my experience at Ferman Ford. More
After we picked up the car the passenger side of the car was making a loud noise on the interstate. It does that when the wheel is about to come off. 3 lugs on pass side only hand tightened. They sent tec was making a loud noise on the interstate. It does that when the wheel is about to come off. 3 lugs on pass side only hand tightened. They sent tech to my home to tighten lug nuts. Then 2 days later the under pinning came loose on interstate. Both very situations Very Scary! Glad we didn't have an accident! William Pannier was very nice and apologized for both incidents. He was good through the whole process. More
Great job work done in a timely manner Jeff the service person is always helpful and keeps me updated all of the service people at checkin were also very helpful person is always helpful and keeps me updated all of the service people at checkin were also very helpful More
Was looking for some bee tires for my 2017 Nissan Armada and was given the best price among other tire centers across the area. My service center rep was great through my visit there. and was given the best price among other tire centers across the area. My service center rep was great through my visit there. More
Easy process to make appointment. Great Customer Service! Worked completely in a timely manner. My truck was returned cleaned and ready to go. Thanks so much! Service! Worked completely in a timely manner. My truck was returned cleaned and ready to go. Thanks so much! More
Jeff was rude and unprofessional to me then William came over and he was wonderful And took care of me, your service people need to be better mannered, I have been coming to you guys for a long time if it w over and he was wonderful And took care of me, your service people need to be better mannered, I have been coming to you guys for a long time if it wasn’t for William I wouldn’t ever come back there is no excuse being rude and act like we are bothering them ! Very unprofessional and bad for Ford’s reputation ! More
Professional, efficient, proactive, respectful, quick service. Always well accommodating to the customer, Pays direct attention to customers needs. Great communication. Quality service, solves probl service. Always well accommodating to the customer, Pays direct attention to customers needs. Great communication. Quality service, solves problems quickly More
The entire staff was wonderful to work with. Morgan reached out quickly after I inquired online and directed me to Brian. Brian was personable and more than helpful! I have his contact info and will reached out quickly after I inquired online and directed me to Brian. Brian was personable and more than helpful! I have his contact info and will share it with anyone I know who is looking for a great customer service experience while shopping for a vehicle. I’ll also be back next summer to buy a car for my daughter. Great job Ferman team!! More