Ferman Ford

Everyone worked together to meet and exceed our expectations From Demetrios to Jeff to Eric, the entire staff was friendly and informative and helpful with our trade and purchase. We would recommend this dealer From Demetrios to Jeff to Eric, the entire staff was friendly and informative and helpful with our trade and purchase. We would recommend this dealership to others. More

Great Service Great personalized service from the first time I walked in the dealership. My salesman has always been very courteous and professional. Always availa Great personalized service from the first time I walked in the dealership. My salesman has always been very courteous and professional. Always available for my questions or concerns. The service department crew is also very professional and friendly. More

super service We arrived a @2:30pm and all the sale staff was very friendly, by 3.45PM everything was complete and we were on our way with the Explorer for my Son We arrived a @2:30pm and all the sale staff was very friendly, by 3.45PM everything was complete and we were on our way with the Explorer for my Son and daughter in law, no stress no pressure, kind friendly service, full tank of gas, complete detail, new floor mats, super service. Thanks for making car buying a pleasure again Respectfully Danny McLeod More

Amazing Experience I was recommended to this dealership by a close personal friend. I called Bob Murray who is the General Manager. He immediately started to search for I was recommended to this dealership by a close personal friend. I called Bob Murray who is the General Manager. He immediately started to search for my very specific criteria of my next car. Bob introduced me To Demetrios Mina. He went to work and found me exactly what I wanted in my new car. He was awesome to work with and ensured that I was satisfied from the time we met until the time I drove home with my new car! Great people to do business with!! Highly recommended!! More

Oompetent Service Shuttle Needs Support Work completed as scheduled but the shuttle was overwhelmed with demand. An additional shuttle for heavy demand periods suggested The driver was very Work completed as scheduled but the shuttle was overwhelmed with demand. An additional shuttle for heavy demand periods suggested The driver was very accommodating Need some donuts in customer waiting area. More

Air bag recall The service related to the air bag recall was very good. However the experience of securing a loaner car for the 6-month period awaiting the recall pa The service related to the air bag recall was very good. However the experience of securing a loaner car for the 6-month period awaiting the recall parts was very bad - unacceptable. The dealership gave me a very hard time when it came to securing a loaner car. As a good customer of this dealership I think I deserved better treatment. Once the recall parts arrived the installation service was excellent. More

A+ Service We winter in Florida from Massachusetts and so far I have needed to get my 2016 Ford F350 truck serviced here twice. They truly know the definition o We winter in Florida from Massachusetts and so far I have needed to get my 2016 Ford F350 truck serviced here twice. They truly know the definition of good service, and provide it. Great communication also. Thank you Ferman Ford ... will not hesitate to return again as needed. More

Airbags replacement Had a recall on my airbags and got it done here in no time. Very friendly and knowledgeable staff. Keep up the good work Jeff!👍🏻 Had a recall on my airbags and got it done here in no time. Very friendly and knowledgeable staff. Keep up the good work Jeff!👍🏻 More

Professional, informative and consistent. I've yet to experience the level of professionalism and quality of care that I receive from Jeff Vuncannon. Time and time again he continues to deliv I've yet to experience the level of professionalism and quality of care that I receive from Jeff Vuncannon. Time and time again he continues to deliver in many surprising ways... including diligently keeping me up to date on the status of my vehicle and partnering with me to work through any challenges that may pop up. To say he is an asset to Ferman would an understatement, as he is deserving of any praise and recognition your company may give him. More

Great Customer Service Eric always makes Ferman the place we want to purchase a new or used vehicle . He goes above and beyond every time . He is exactly what we look for in Eric always makes Ferman the place we want to purchase a new or used vehicle . He goes above and beyond every time . He is exactly what we look for in a salesman More