Ferman Ford

Excellent I used to buy Ford all the time, it's a good car and when I need to check my car, it does a good job. I used to buy Ford all the time, it's a good car and when I need to check my car, it does a good job. More

Oil and filter only Courteous service dept and nice lounge area. Time to complete service and was a reasonable amount of time. Access to dealership via service road is a Courteous service dept and nice lounge area. Time to complete service and was a reasonable amount of time. Access to dealership via service road is a plus More

Recall The customer service department was very friendly and the work on our vehicle was completed in a timely manner. Jeff was very knowledgeable and was ve The customer service department was very friendly and the work on our vehicle was completed in a timely manner. Jeff was very knowledgeable and was very helpful. More

Great job from the collision center My experience with the collision center was great. Communication was very good and my car was ready before the estimated completion date. I was very s My experience with the collision center was great. Communication was very good and my car was ready before the estimated completion date. I was very satisfied. More

Easy Peasy Took my car in for an oil change, dropped it off and a shuttle was waiting to drive me home! When done, the shuttle was here in no time to bring me ba Took my car in for an oil change, dropped it off and a shuttle was waiting to drive me home! When done, the shuttle was here in no time to bring me back to the dealership where the car was waiting! William was wonderful and so pleasant to talk to. Like I said “Easy Peasy”!!!! More

Routine maintenance Went in for normal maintenance ( oil, filter, tire rotation, air and cabin filters). Cameron is a great person to deal with. The work was completed in Went in for normal maintenance ( oil, filter, tire rotation, air and cabin filters). Cameron is a great person to deal with. The work was completed in a timely manner. I would recommend Ferman for service. More

Great service! Great service. Timely. Would recommend and return thank you for a job well done. Truly appreciate good service. Waiting area was very comfortable. Gre Great service. Timely. Would recommend and return thank you for a job well done. Truly appreciate good service. Waiting area was very comfortable. Great job! More

Good Service The service provided was quick and fixed my vehicle. William was very knowledgeable about what needed to be done. Intial contact to make appointment w The service provided was quick and fixed my vehicle. William was very knowledgeable about what needed to be done. Intial contact to make appointment was hard due to the person answering and making the appointment not having my warranty info like William did. More

Feels like family This place really makes you feel like family! Had a great experience with them I highly recommend stopping. Ask for Joe very friendly an helped us wit This place really makes you feel like family! Had a great experience with them I highly recommend stopping. Ask for Joe very friendly an helped us with our vehicle. More

Warranty replacement of tires. The Cameron was outstanding and very timely, replacing the tires under warranty on my 2017 Ford Explorer Sport. I would highly recommend them for any The Cameron was outstanding and very timely, replacing the tires under warranty on my 2017 Ford Explorer Sport. I would highly recommend them for any service work! More