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Ferman Ford
Clearwater, FL
4,969 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,969 reviews
May 22, 2018
Service Center Very Busy Good service experience with service personnel although the wait times can be annoying. Not sure if that’s a staffing issue or volume backup from sche Good service experience with service personnel although the wait times can be annoying. Not sure if that’s a staffing issue or volume backup from scheduling More
by Robert Roperti
Verified CustomerEmployees Worked With
May 22, 2018
Sucked Had my car towed there after being hit by a truck. Came there week later to retrieve something from my car and no one even knew it was there. Waited a Had my car towed there after being hit by a truck. Came there week later to retrieve something from my car and no one even knew it was there. Waited a hour and a half for them to figure out where my keys were. A week later car is supposed to be ready. Paint looked like Cellulite! Kept it couple more days to fix that. The door still is not aligned correctly and the trim sticks out too far. Pathetic work. Pathetic service and my car smells like fart spray. Would NEVER recommend this place! And to think FERMAN BMW sent me there. Wow. Just wow. More
by watkins.vincent
Employees Worked With
Don't remember Rick Bill
May 22, 2018
New car purchase. Good experience with sales staff. Went well with great price for new escape sel. Look forward to working with service dept in the years to come. Good experience with sales staff. Went well with great price for new escape sel. Look forward to working with service dept in the years to come. More
by Mustang gt500
May 22, 2018
Good but pricey Performed work in Timely fashion.. But had to return because first pair of wipers were horrible. And the costs for the service are just too pricey IMO Performed work in Timely fashion.. But had to return because first pair of wipers were horrible. And the costs for the service are just too pricey IMO Cameron is friendly and professional. Valet guys are ok More
by MW 1213
Employees Worked With
May 22, 2018
Great Team Service Very friendly and accommodating. From the Service greeter to the Service Coordinator Everyone was friendly and efficient. Excellent Loyalty Program.. Very friendly and accommodating. From the Service greeter to the Service Coordinator Everyone was friendly and efficient. Excellent Loyalty Program...my oil change was free! More
by T.E.M.1126
Employees Worked With
Talon Craft
May 22, 2018
Recall Safety recall on steering mechanism and also an oil change and tire rotation. Kept the car for four hours. Reasonably priced service. Treated very wel Safety recall on steering mechanism and also an oil change and tire rotation. Kept the car for four hours. Reasonably priced service. Treated very well. More
by Denny123
Employees Worked With
Jeff Vuncannon
May 22, 2018
Great service Fast and comfortable great waiting area Knowledge and friendly service advice No pressure great way too spend two hours while you are waiting for Fast and comfortable great waiting area Knowledge and friendly service advice No pressure great way too spend two hours while you are waiting for your car More
by dsmythd
Employees Worked With
Talon Craft
May 22, 2018
On the fence This is my third time I have taken my car to Furman ford and my third service guy. This time I had my master brake cylinder go out at 33,000 miles. H This is my third time I have taken my car to Furman ford and my third service guy. This time I had my master brake cylinder go out at 33,000 miles. He never looked to see if I had a warranty and he keeped trying to sell me upgrades. He could’ve asked me to do my maintenance when I did my oil change not when I had a major issue. He seemed more interested in selling me more stuff then keeping my loyalty and best interest in mind. He also did not offer a loner when the part never came in on Friday. that would have left me with out a car for the weekend and Monday to get to work. Then on top of that I could not pick up my car on Monday becuse the computers we’re down. More
by avila04
Employees Worked With
Jeff Vuncannon
May 22, 2018
When i bring my carvin for service i expect a basic check be I brought my car in for an oul change snd safty recall. I was leaving for a long road trip the next day and ecpected all fluids and tire pressure wer I brought my car in for an oul change snd safty recall. I was leaving for a long road trip the next day and ecpected all fluids and tire pressure were checked as advertised but tires went low half way threw my trip and i wasnt able to find air since it was late and i wasnt sure how much to put in.... I just bought these tires a few weeks ago from ferman ford too More
by cassymawson2473
Employees Worked With
Carmon
May 22, 2018
Horrible experience w Jeff Vuncannon in svc Took over 3 weeks to get my vehicle back for warranty issues. Was NEVER contacted or updated by my service advisor during this time, I called ea week Took over 3 weeks to get my vehicle back for warranty issues. Was NEVER contacted or updated by my service advisor during this time, I called ea week for a status and ea time was told we are waiting on parts?? Wasn’t until I contacted the service dept manager that anyone started repairing my vehicle....Customer service was awful, will NOT be purchasing my newer vehicles at a dealership that doesn’t care about maintaining my vehicle More
by Chuck
