Ferman Ford

Service was fine I know your shoes the service Tom William do you know everybody up dealt with up there never had an issue with only thing I have an issue with is the I know your shoes the service Tom William do you know everybody up dealt with up there never had an issue with only thing I have an issue with is the person Wanda with Ford corporate with the Ford Buy-Back that's the only issue that we've had just just me but with the dealership itself I will definitely be continuing to bring my car there More

Great and helpful service Great communication ... knowledgeable service and friendly service. Car was done early and ready for pick up. That’s all I reward have to say. I wi Great communication ... knowledgeable service and friendly service. Car was done early and ready for pick up. That’s all I reward have to say. I will continue to take my car here for service More

Vehicle was part of recall. Service was very prompt, and was done in a very courteous and professional manner. I was given a car to drive while mine was being worked on so I did Service was very prompt, and was done in a very courteous and professional manner. I was given a car to drive while mine was being worked on so I did not have a lost day.. More

Oil change Appointment was meant on time and car was serviced and returned to me on time. All items were services as requested. I wish this review was as friendl Appointment was meant on time and car was serviced and returned to me on time. All items were services as requested. I wish this review was as friendly user as the people I did business with. More

Great Service Ferman Ford took care of everything I needed and more. They went above and beyond to make sure my truck was serviced. They told me it would be done by Ferman Ford took care of everything I needed and more. They went above and beyond to make sure my truck was serviced. They told me it would be done by 14:00 and they were right. More

Excellent experience , working with demetrios was smooth and painless. He was extremely helpful and he was able to fufill all of my wants, PROUD owner of a 2016 Honda Acco , working with demetrios was smooth and painless. He was extremely helpful and he was able to fufill all of my wants, PROUD owner of a 2016 Honda Accord. I will highly recommend demetrios to my friends and family for their car needs as well. More

Very come atmosphere with not a lot of pushy salesman. My salesman work very hard to accomplish my goals in the whole process of my purchase. He was very courteous very informative of the vehicle I was buy My salesman work very hard to accomplish my goals in the whole process of my purchase. He was very courteous very informative of the vehicle I was buying. More

Great Jeff kept me informed and was great to work with. Jeff was upfront about the repair and process. Jeff offered a loner several times, but didn't need i Jeff kept me informed and was great to work with. Jeff was upfront about the repair and process. Jeff offered a loner several times, but didn't need it. More

Attitude is Everything My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answe My last visit to this dealership was for service and was absolutely awful. I had William this time and he was great! He was helpful, listened, answered all of my questions, and most importantly, was pleasant and had a great attitude. I will ask for him specifically each and every time I schedule any work. More

Finallly, a Service Center not trtying to sell me all of the I was extremely pleased when service manager Jeff from Ferman Ford came to get me from the lounge exactly 45 minutes after he said he would. The reca I was extremely pleased when service manager Jeff from Ferman Ford came to get me from the lounge exactly 45 minutes after he said he would. The recall from Lincoln was fixed, there was no charge and a full diagnostic report on the car indicated that everything was just fine. I did not need to buy all kinds of things, which is often the case at many auto service centers. I recommend Ferman service and will use them again. They treated me fairly and did not try and up-sell me like many of their competitors. More