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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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May 07, 2021

The wait for parts was not as long as I thought it would be. Once parts came in everything went quick and efficiently. The only thing I was disappointed in was I wanted an oil change since the truck was the More

by BGARDNE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tsataros
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 07, 2021

I was genuinely surprised by the professionalism of William and the Ferman service staff. It was a refreshing experience since I just switched brands from a nearby competitor. I’m pretty sure they’re a More

by rbrandonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ferman Ford responded

Thank you for your review and the kind words about William.

May 07, 2021

They were so supportive and helpful after I got the bad news about my Ford Escape engine. They dried my tears and offered me a great trade in. I was visiting from another state and had to return home the n More

by cyndamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McVay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Panico
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 06, 2021

The service was great and the people were all very nice; they made you feel welcome, The next time I’m in Florida I’m certain to return for service for my car I would certainly recommend Fermanagh Ford. More

by Ka1snh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, David Stevans, Olta Kokona, Victoria Marshall, Alissa Audet
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 11, 2021 -

Ka1snh responded

Ka1snh@comcast.net

May 11, 2021 -

Ka1snh responded

Please don’t give my E-Mail out to anyone; Thank you, D. Croteau

May 06, 2021

Every employee except for two are lazy and disinterested. There is confusion of the lines of this organization. Poor product. Definitely going elsewhere next time. More

by positivecarey34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Rolon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stevans
May 06, 2021

Was a 4 hours wait fir an oil change and tires rotation. Way too long for that. No one came to informed me that the car was done and technician went to lunch knowing I was waiting. More

by jeanettesoldevila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Rolon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Always pleasant and knowledgeable about my vehicle and needs I might have for the current visit. Very clean facility with excellent customer service for pickup and return!!! More

by Gpfedunok
Customer Service
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 05, 2021

Everyone at Ferman Ford was great. I was scheduled quick and my service and parts were installed the same day!! Thank you for being awesome! More

by shellynjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 05, 2021

I had an issue with my truck so I called William Pannier that evening he scheduled me in the next morning , the service team quickly diagnosed and fixed the problem excellent job. That’s why I would recomme More

by Eby46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

May 05, 2021

Working with William in the service center has been excellent. Convenient appointments and gets me in & out in a timely manner! The work is complete and explained thoroughly before being done. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ferman Ford responded

Thank you for your review!

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