3,134 Reviews of Ferman Ford - Service Center
The wait for parts was not as long as I thought it would be. Once parts came in everything went quick and efficiently. The only thing I was disappointed in was I wanted an oil change since the truck was the be. Once parts came in everything went quick and efficiently. The only thing I was disappointed in was I wanted an oil change since the truck was there but was unable to have that done More
I was genuinely surprised by the professionalism of William and the Ferman service staff. It was a refreshing experience since I just switched brands from a nearby competitor. I’m pretty sure they’re a William and the Ferman service staff. It was a refreshing experience since I just switched brands from a nearby competitor. I’m pretty sure they’re all great but William went above and beyond with a proactive approach you don’t normally see in vehicle service. More
They were so supportive and helpful after I got the bad news about my Ford Escape engine. They dried my tears and offered me a great trade in. I was visiting from another state and had to return home the n news about my Ford Escape engine. They dried my tears and offered me a great trade in. I was visiting from another state and had to return home the next day. Thank you John McVay for being wonderful. More
The service was great and the people were all very nice; they made you feel welcome, The next time I’m in Florida I’m certain to return for service for my car I would certainly recommend Fermanagh Ford. they made you feel welcome, The next time I’m in Florida I’m certain to return for service for my car I would certainly recommend Fermanagh Ford. Thank you very much Dennis Croteau More
Every employee except for two are lazy and disinterested. There is confusion of the lines of this organization. Poor product. Definitely going elsewhere next time. There is confusion of the lines of this organization. Poor product. Definitely going elsewhere next time. More
Was a 4 hours wait fir an oil change and tires rotation. Way too long for that. No one came to informed me that the car was done and technician went to lunch knowing I was waiting. Way too long for that. No one came to informed me that the car was done and technician went to lunch knowing I was waiting. More
Always pleasant and knowledgeable about my vehicle and needs I might have for the current visit. Very clean facility with excellent customer service for pickup and return!!! needs I might have for the current visit. Very clean facility with excellent customer service for pickup and return!!! More
Everyone at Ferman Ford was great. I was scheduled quick and my service and parts were installed the same day!! Thank you for being awesome! and my service and parts were installed the same day!! Thank you for being awesome! More
I had an issue with my truck so I called William Pannier that evening he scheduled me in the next morning , the service team quickly diagnosed and fixed the problem excellent job. That’s why I would recomme that evening he scheduled me in the next morning , the service team quickly diagnosed and fixed the problem excellent job. That’s why I would recommend Ferman Ford to anyone because of people like William and there service team. More
Working with William in the service center has been excellent. Convenient appointments and gets me in & out in a timely manner! The work is complete and explained thoroughly before being done. excellent. Convenient appointments and gets me in & out in a timely manner! The work is complete and explained thoroughly before being done. More