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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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April 04, 2020

Great communication with owner of truck. Great service and communication with truck owner during a difficult repair of interment "crank no start". Camron and his team was able to find probl More

by chrischarles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2020 -

Ferman Ford responded

Mr. Charles Thank you for choosing Ferman Ford and for your 5 Star Rating. Bob Murray GM

April 02, 2020

Service was great, fast and friendly. Tech were clean and professional. Service area was clean, safe and setup for servicing for the virus. I recommend them to my family and friends More

by Buick 2010
Recommend Dealer
Yes
Employees Worked With
Eric Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul (Tom) Sfero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stevans, Jeff Voorheis
Apr 03, 2020 -

Ferman Ford responded

Thank you for the review!

Apr 04, 2020 -

Ferman Ford responded

Thank you for choosing Ferman Ford and for your 5 Star Rating. Joe Wheeler Service Director

March 31, 2020

William Pannier is by far the best service manager you have. Your parts department needs work. Bad experience. You need to read my review that I sent to Ferman Ford More

by cyeoman7
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

Informed service updates throughout the entire process. The body work looks great. Any questions were quickly answered. Dennis was helpful with all of my insurance needs More

by amiller272014
Recommend Dealer
Yes
Employees Worked With
Dennis Daley
Apr 01, 2020 -

Ferman Ford responded

Thank you for your review!

March 30, 2020

It took us right away in second with no problem! It was my first time doing it and they explain me what to do next when I coming in and we definitely going here again More

by Jasmin
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Ferman Ford responded

Thank you for you review!

March 29, 2020

Brian was simply awesome!!! Kept me informed throughout my repairs. I received regular text updates. Great job on my Honda Pilot!! Like new!!! Highly recommend!!! More

by corman82
Recommend Dealer
Yes
Employees Worked With
Brian Onofrio
Apr 01, 2020 -

Ferman Ford responded

Thank you for your review!

March 27, 2020

I cannot say enough good about this dealership! They treat me like family. I absolutely love my new car. I'm so fortunate to have this company within minutes of my home. More

by franminissale1955
Recommend Dealer
Yes
Employees Worked With
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ambrosio-Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Panico
Mar 27, 2020 -

Ferman Ford responded

Thank you for the 5 star review!

March 26, 2020

Excellent dealership staff very prompt courtesy and patient well done lots of follow up calls shuttle everything was well done excellent experience thanks for all the help William was fantastic More

by WALKERBRAD
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Marshall, Alissa Audet
Mar 27, 2020 -

Ferman Ford responded

Thank you for the review!

March 26, 2020

Replace tires Per the agreement when purchased the 4 tires would be replaced along with installing the mats and receiving the manual. All was completed and very h More

by mpistolich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stevans
Mar 27, 2020 -

Ferman Ford responded

Thank you for the review!

March 25, 2020

Thank you to rich and diane; winning staff with friendly service during stressful time after collision. Well organized and easy process, start to the finish. More

by twheeler2
Recommend Dealer
Yes
Employees Worked With
Diane , Richard Glomb
Mar 27, 2020 -

Ferman Ford responded

Thank you for the review!

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