Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,133 Reviews of Ferman Ford - Service Center
Sort by
March 09, 2020
Great Experince The service I received using Ferman Ford was professional and quicker then I expected. The car was done earlier then expected and perfect upon picking The service I received using Ferman Ford was professional and quicker then I expected. The car was done earlier then expected and perfect upon picking it up. I am very happy. More
by reeddkneale
Verified CustomerEmployees Worked With
Diane
March 08, 2020
They were attentive to my concerns and need so I will always go 2 ferman Ford for sales service for my car outstanding work guys always go 2 ferman Ford for sales service for my car outstanding work guys More
by rodolfo.romelis
Employees Worked With
March 08, 2020
Had my car fix at the body shop and it was the worst experience I ever had. Was called and told my car was done only to have them call me back after I returned my rental car for them to tell me that th experience I ever had. Was called and told my car was done only to have them call me back after I returned my rental car for them to tell me that they ordered the wrong part. Still trying to figure out why you call the customer and tell them that there car is done without having all the parts. Then my car was only 278 dollars from being totaled and the body shop informed me that they wouldn’t find more than 1-2 hundred dollars in damage once they tore the car apart. My car was there over a month and at the last minute they somehow found 1400 dollars more in damage but since they started and we’re almost done the insurance said to fix it . They are all about making a buck and not your safety would never recommend this company and will make sure I let everyone know about my experience and unprofessional workers they have. Also when I went to pay my 500 dollar deductible they wouldn’t let me pay by check I had to pay by card or cash tell me how a suppose it car dealership can’t and won’t take a check they basically treated me like I was some low life that was poor. I also had to go show them damage that thy missed and said wasn’t there that’s a problem. More
by ctanddevin
Employees Worked With
Denis was the worst hurts your business more than helps., Dennis Daley, Bill Sherwood
March 08, 2020
The service is good. But Olta Kokona was excellent she. I went for only oil change but Went I informe informed everything that was going on we me car and the different noises it was making she didn’t hesi I went for only oil change but Went I informe informed everything that was going on we me car and the different noises it was making she didn’t hesitated to have the mechanic look at it. She also help out by finding if the warranty will cover it. She also provided with a mother car for me to use will they fix mine. She have me informed of everything. I couldn’t ask for better service. Thank you Miss Olta. More
by dennisse.guzman
Employees Worked With
March 08, 2020
The staff gave me excellent service. They were super fast and the experience I had there was efficient. Would recommend them to friends and family in need of their services and the experience I had there was efficient. Would recommend them to friends and family in need of their services More
by oxinercam
Employees Worked With
Richard Glomb, Brian Onofrio, Bill Sherwood
March 07, 2020
The dealership is awesome the cell service is great service department is great they're very helpful the only thing I don't like is the Ford motor company policy on waiting on a loner but when I got my service department is great they're very helpful the only thing I don't like is the Ford motor company policy on waiting on a loner but when I got my loaner everything worked out great my service advisor was very knowledgeable and communicate a ball More
by daniel.taupier772
Employees Worked With
Other Employees :
Demetrios Mina, Richard Glomb, Shelly Krolikowski
March 05, 2020
Representative was knowledgeable provided superior customer service, and demonstrated a keen attention to detail. His capacity for upward mobility and greater responsibility in your organization is customer service, and demonstrated a keen attention to detail. His capacity for upward mobility and greater responsibility in your organization is unparalleled. More
by christopher.mickle
Employees Worked With
March 05, 2020
The dealer ship is awesome. They really listen to you and always jump right on the problem. I am si glad I chose to have them take care of my car. and always jump right on the problem. I am si glad I chose to have them take care of my car. More
by murpmtntop
Employees Worked With
March 05, 2020
First time at this dealership called in for an appointment had no issues fraud in the car service writer took care of me right away dropped off the car and he called me when the vehicle was done appointment had no issues fraud in the car service writer took care of me right away dropped off the car and he called me when the vehicle was done More
by johnmmend
Employees Worked With
March 05, 2020
Everything was done to perfection including 3 recalls, oil/ filter package & a super great car cleaning by new guy. Jeff's team was great & ontime! oil/ filter package & a super great car cleaning by new guy. Jeff's team was great & ontime! More
by SIRRYGR
Employees Worked With
Jeff Vuncannon
