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3,134 Reviews of Ferman Ford - Service Center
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April 26, 2023
Misrepresented the car, poor inspection, problem that was there at time the car was delivered, it took over 60 days to correct this problem, plus charging me $100.00, I have always been a Ford customer, but there at time the car was delivered, it took over 60 days to correct this problem, plus charging me $100.00, I have always been a Ford customer, but this is the last one More
by topcoon
Verified CustomerEmployees Worked With
April 26, 2023
Ferman Ford did a recall on my 21 Ford Escape and a short list of things. William Panier was my service advisor and kept me up to date and was very impressed with the service department. Will only use them f list of things. William Panier was my service advisor and kept me up to date and was very impressed with the service department. Will only use them for my service needs as well as maintenance. Great Job Ferman Ford Service department. Thank You-Steven Hissa,Largo Fl More
by sjhnate
Employees Worked With
Other Employees :
Jeff Vuncannon, Shelly Krolikowski, Matt Murphy, David Costello
April 25, 2023
Salesman Brandon was excellent and worked very professionally with me throughout the whole process. I love my new truck professionally with me throughout the whole process. I love my new truck More
by jagskeene
April 25, 2023
My car was in the shop for quite some time due to someone t-boning me. Although the circumstances were not ideal, Eric and Ashley at the body shop were more that accommodating and sympathetic to my situation t-boning me. Although the circumstances were not ideal, Eric and Ashley at the body shop were more that accommodating and sympathetic to my situation. I appreciated their urgency and customer service during the time my vehicle was being worked on. More
by WALIGUNDA.M
Employees Worked With
Ashley Hallenbeck
April 23, 2023
They got me an appointment within a reasonable time frame and completed the work asked and completed the work asked More
by cathyfarme
April 21, 2023
They got me in a loaner for the day quickly. They advised that the car would needed overnight. However, maybe 3hrs later, they called and had issues fixed and ready for e to pick-up They advised that the car would needed overnight. However, maybe 3hrs later, they called and had issues fixed and ready for e to pick-up More
by SRAUSTIN
Employees Worked With
Jeff in Service
April 21, 2023
Robert in service is the worst. I call him and I always have to call and ask for someone else to end up getting help. I ended up going to another dealership to get a repair I needed I call him and I always have to call and ask for someone else to end up getting help. I ended up going to another dealership to get a repair I needed. I understand y’all doing construction but when a vehicle doesn’t even start it should be first priority. More
by Chuck A
Employees Worked With
April 20, 2023
They made an appointment for me and said the airbags were there for recall replacement but they weren't. When I arrived they told me the airbags had to be ordered and they will call me again. At least they d there for recall replacement but they weren't. When I arrived they told me the airbags had to be ordered and they will call me again. At least they did a great service because a different problem was solved with the the axles replacement but I don't like the fact I've been waiting for this recall replacement for a while for my airbags. Probably someone else used it accidentally for another client. More
by Angel
Employees Worked With
Jeff Vuncannon
