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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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January 22, 2023

They told me that since I already had tags;I would get the $395.00 back.. Never got it. I have purchased 5 vehicles from FERMAN; mostly in Tampa. Clearwater Ferman got me with Chevy;@ RX 8's2X More

by mdpowell2014
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Eric Bartholomew
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Great, quick service. I was checked in quickly and the service was completed in a very short time. More

by rchapma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 21, 2023

They fixed my problem promptly but now my window doesn’t work like it did before. More

by trschuetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Costello
January 21, 2023

They fixed my car issue the same day even though they didn't have any open appointments. It was only the battery that needed to be replaced but they couldn't help me at autozone and made the issue worse More

by s007tjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 20, 2023

Itzel (sales person) and Rob (sales manager) were spectacular to work with. I can't say enough good things about them. I had a bit of an issue with the closing but when I mentioned it, Jason (general More

by calabreb
Recommend Dealer
Yes
Employees Worked With
Robert Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itzel
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 20, 2023

We brought our car in a day early. And you were able to get to it and get everything done in a very timely fashion. Really appreciate a good service. More

by jerrynaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shoemaker
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 20, 2023

Was not as satisfied as I usually am with my previous service. Certain service was recommended, but was never completed. Promised a phone call on pricing, never happened. More

by ffknieja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
January 20, 2023

Service Manager was professional, communicated well and the service was performed in a timely manner. More

by BOSETTILG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

Fast, efficient, and friendly service. They are always busy with appointments, but are able to handle each customer quickly. I was provided with extensive information about the health of More

by MICKEYW696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Ferman Ford responded

Thank you for your review!

January 19, 2023

Nothing but problems. Starting with communication. Then the car wasn’t ready when I went to pick it up after they called and said it was ready. Today is day 3 of waiting f More

by icemelter4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Rolon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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