Ferman MINI of Tampa Bay

They are always accommodating and professional. We have been going there for 7 years plus. We have been going there for 7 years plus. More

Matthew is excellent to work with. Always thorough and goes above and beyond. The issue we had was our car got handed back to us without being despite us asking. We had 4 new tires tha Always thorough and goes above and beyond. The issue we had was our car got handed back to us without being despite us asking. We had 4 new tires that looked used because they had not been washed. We really do expect a better level of service given how much money we spend and have spent with this dealership. However, this is not on Matthew. He is great. More

excellent service and staff love my car and will continue to do business with you thank you susan burg to do business with you thank you susan burg More

Courtney is so efficient and friendly. Great and timely service. Clean and comfortable waiting areas Great and timely service. Clean and comfortable waiting areas More

Mr. Annis was great however every other aspect of the dealership was disappointing. The first salesman a young man 20-30 was rude and arrogant even said something derogatory when I said I would like to dealership was disappointing. The first salesman a young man 20-30 was rude and arrogant even said something derogatory when I said I would like to not make this an all day event as I know what I want and don’t need financing, we had to ask for another salesperson. I explicitly said what I wanted as my current car was destroyed by the hurricane. Why did it take 5 hrs to make the deal, the salesman showed me a great car but the cars were unorganized and he couldn’t find a car that wasn’t a recall lost 1 hr there, then over to BMW to close… when it came to the important part which was setting up the computer I was exhausted to set it up. Lastly we titled the car in both my name and husband yet the computer has my husband as the primary how sexist!!!!so now when I open the car the computer welcomes Edward, had to call this week to change computer what a waste of time, that is an example not paying attention to details they all knew the car was for me …so as a dealership it needs work, as for a great salesman Mr. Annis was great More

Matt always does a great job. I texted him when the dealership would be open after the Hurricane and he texted right back. Great service I texted him when the dealership would be open after the Hurricane and he texted right back. Great service More

Matthew Maynard was so very personal, but yet professional, in my dealings recently. He is much appreciated! And Lisa was very helpful, as well. professional, in my dealings recently. He is much appreciated! And Lisa was very helpful, as well. More

Ferman Mini has been great to work with, they charge my SE for my return drive home. They have taken care of all concerns and gave us a loaner car which we kept a few extra days due to hurricane Milton. SE for my return drive home. They have taken care of all concerns and gave us a loaner car which we kept a few extra days due to hurricane Milton. More

Courtney was super helpful. The dealership is very accommodating and reasonable. I was a little disappointed that the tires they said they had for me they didn’t have. But it al The dealership is very accommodating and reasonable. I was a little disappointed that the tires they said they had for me they didn’t have. But it all worked out. More

Always helpful and friendly whenever we bring our Minis in for service - just wish you were closer to Sarasota :) in for service - just wish you were closer to Sarasota :) More