Ferman MINI of Tampa Bay - Service Center

everytime i bring my car here its a nightmare. i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home sayin i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home saying theres nothing they can do. this place is a joke. More

Matthew continues to provide excellent customer service now with my 2024 Mini. He is an amazing service consultant! now with my 2024 Mini. He is an amazing service consultant! More

They take their customers seriously and try hard to make you happy. They are excellent on keeping my mini and favorite car ever in top running condition. you happy. They are excellent on keeping my mini and favorite car ever in top running condition. More

I appreciate my mini dealership everyone is nice and accommodating and I would refer to them any time accommodating and I would refer to them any time More

Matthew is amazing and so helpful. He and Paul always make sure that everything is perfect He and Paul always make sure that everything is perfect More

Courtney always has the correct information and communicates clearly. The techs explain the problems and remedies. Everyone listens then finds and repairs the problem. communicates clearly. The techs explain the problems and remedies. Everyone listens then finds and repairs the problem. More

Can't praise Courtney Devine enough for the outstanding service that she provides. She is very knowledgeable, friendly, follows-through as needed, always goes above and beyond, and truly gets to know each service that she provides. She is very knowledgeable, friendly, follows-through as needed, always goes above and beyond, and truly gets to know each customer. She is amazing on all levels! Please keep her happy...I wouldn't want to bring my car for service without her to handle everything. She is truly an asset to Ferman Mini. While she is my primary service person, I also want to give a shout-out to Matthew Devine. Both of them make a great team. Thank you, Courtney and Matt. More

Courtney really takes the time to ensure that my vehicle and my needs are well addressed. She goes above and beyond prove that my business is valued and that I am important. and my needs are well addressed. She goes above and beyond prove that my business is valued and that I am important. More

My visit was as all the other exceptional. Customer service was great and detail as to what was going on with my vehicle was clear Customer service was great and detail as to what was going on with my vehicle was clear More

Courtney was my service representative and she is wonderful! She did a great job explaining the services needed on my vehicle and helped me understand my options. wonderful! She did a great job explaining the services needed on my vehicle and helped me understand my options. More