Ferman MINI of Tampa Bay - Service Center

The service department is always very efficient and thirough. Courtney is always friendly and goes up and beyond. thirough. Courtney is always friendly and goes up and beyond. More

Courtney as usual is very attentive and helpful. It’s great that service center provided a round trip uber for me to do my shopping while my car was in service.👍🏼 It’s great that service center provided a round trip uber for me to do my shopping while my car was in service.👍🏼 More

Tony was incredibly helpful and made my trade-in and purchase a seamless experience. I am so happy with my new Mini Cooper S! purchase a seamless experience. I am so happy with my new Mini Cooper S! More

Matthew gives me stellar service every visit! I receive video recorded comprehensive assessments from my Mini tech to verify my cars condition providing visual evidence of wear or any repairs nee I receive video recorded comprehensive assessments from my Mini tech to verify my cars condition providing visual evidence of wear or any repairs needed. More

We had a great experience with Ferman Mini to trade in our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim went above and beyond to deliver the right car for us. Our car order were on it's way from Europe and the ETA was like the second week of January but they got a car with same configuration and with a better sound system and they called us first if want to check that one out. We got a good deal on it so we got my wife's dream car way earlier than what we expected. We also received an excellent service from Joe in the finance department and got significant assistance navigating in the different package choices to get the right one that fits for our needs. More

I enjoy stopping by, customer service is top notch. They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class s They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class service. More

Fantastic service: immediate assistance, clear explanation of procedures, quick response to all correspondence, thorough diagnosis of problems explanation of procedures, quick response to all correspondence, thorough diagnosis of problems More

Matthew is always so helpful and easy to work with. He explains everything clearly. He is a pleasure to work with. I’m always happy to see him He explains everything clearly. He is a pleasure to work with. I’m always happy to see him More

Ferman Mini is the only place I’m taking my Countryman too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. More

I went for an oil change and the service was great. It was done in no time at all. It was done in no time at all. More