Ferman MINI of Tampa Bay - Service Center

Michael Maccini and Manolo Santos helped us with the purchase of our first Mini Cooper. It was great to do business with them. purchase of our first Mini Cooper. It was great to do business with them. More

Courtney was very communicative with us, and helpful in processing our claim with our insurance company. Matthew was also communicative and helpful. We appreciate this great customer service. processing our claim with our insurance company. Matthew was also communicative and helpful. We appreciate this great customer service. More

Have bought two mini’s from there. Love the service dept. I believe Matthew is honest & transparent about work needed. He makes it easy to get service & offers Lyft so we don’t have to Love the service dept. I believe Matthew is honest & transparent about work needed. He makes it easy to get service & offers Lyft so we don’t have to wait around at dealership. He also offers a loaner car when needed. More

Matthew was really helpful and fixed my problem very fast !but I am not lucky with my 2029 mini : had to replace the battery in 11/2020 … and again 2 years later and no warranty …. (3 batteries in 4 years …. !but I am not lucky with my 2029 mini : had to replace the battery in 11/2020 … and again 2 years later and no warranty …. (3 batteries in 4 years ….) More

Matthew gave an excellent customer service. He was not pushy but very understanding and what I wanted and needed. He was not pushy but very understanding and what I wanted and needed. More

Went to Ferman for my annual checkup on my car. They sent me a video of the inspection and stated that I should rotate my tires. The visit took less than 2 hours and they cleaned my car. Awesome se They sent me a video of the inspection and stated that I should rotate my tires. The visit took less than 2 hours and they cleaned my car. Awesome service! Thank you and see you.again next year. More

Courtney was very helpful in checking in my car and making recommendations on the solution of the problem.. making recommendations on the solution of the problem.. More

Matthew gave an excellent customer service. I enjoy coming to the dealer and talking to Ryan George he is so funny and nice. I enjoy coming to the dealer and talking to Ryan George he is so funny and nice. More

Our is experience with the service department was limited to them prepping a new purchase. Our experience was with the sales department. Sara is outstanding. The true value of a sales person is their knowl to them prepping a new purchase. Our experience was with the sales department. Sara is outstanding. The true value of a sales person is their knowledge of the product they are selling. Her knowledge of all Mini’s is unparalleled. Furthermore, she is patient and thoughtful. Because of this we waited for Sara to return from her Honeymoon to buy our second Mini through her. More

Tony Beltran was amazing. Incredibly helpful and patient. Answered every question and made sure I was taken care. What I liked most was his willingness to make the process Incredibly helpful and patient. Answered every question and made sure I was taken care. What I liked most was his willingness to make the process was smooth as possible with little hassle. From the trade in to the purchase, Tony made it all possible. Thank you so much for your help! More