Ferman MINI of Tampa Bay - Service Center

I made an appointment and drove 45 minutes for a routine oil change and tire rotation. I needed to wait nearly two hours for the service to be completed. Then, another 45 minutes back to Tampa. Unless the s oil change and tire rotation. I needed to wait nearly two hours for the service to be completed. Then, another 45 minutes back to Tampa. Unless the service is specific to my Mini, next time I will probably visit a quick local auto shop. More

Matthew Maynard is a superb service representative and made the process easier and more enjoyable. Give the man a raise now! Seriously though. I appreciate Matthew and the entire staff at the Ferman Mini made the process easier and more enjoyable. Give the man a raise now! Seriously though. I appreciate Matthew and the entire staff at the Ferman Mini of Tampa Bay. 11 out of 10. More

Very quick and efficient. They had an office area where I could work while I waited. Free coffe and snacks😊 They had an office area where I could work while I waited. Free coffe and snacks😊 More

We brought the car in a for an overall evaluation. Several issues were detected and fixed. After picking and driving the car about 10 miles, the car was not operating correctly in that it put itself i Several issues were detected and fixed. After picking and driving the car about 10 miles, the car was not operating correctly in that it put itself in low power mode. We called Matthew at the dealership. He got us back in on the same day and resolved the new problem. I rating our visit high due to Matthew stepping up when something went wrong. Appreciate it. More

Got us in and out easily and really gave a short but informative rundown on the workings of the car. informative rundown on the workings of the car. More

I emailed the dealer regarding the tint bubbles. Its been 2 weeks now and I haven't hear anything from them. Its been 2 weeks now and I haven't hear anything from them. More

The staff are professional and personable. The waiting are is comfortable. The drinks and snacks are appreciated. The waiting are is comfortable. The drinks and snacks are appreciated. More

Since May of 2020 buying a new MINI , and then adding a 2016 and 2019 MINI to our account with the BMW Extended Plans ( Joe ) each and every time , even same day I call for any service or questions the ent 2016 and 2019 MINI to our account with the BMW Extended Plans ( Joe ) each and every time , even same day I call for any service or questions the entire staff has always been excellent . My partner Rich and I are always happy and most of all, confident in every step . This is more than a ' dealership . This is always a time in investment. We both value and feel safe always driving our vehicles . Thank you , Cordially, Damon Harper & Richard Scire , Sarasota Florida USA . More

Understood & Addressed my issue . Got me in & out in a reasonable time. Waiting area is always comfortable with snacks & drinks My service advisor Bud was awesome & Paul , manager r Got me in & out in a reasonable time. Waiting area is always comfortable with snacks & drinks My service advisor Bud was awesome & Paul , manager resolved everything to my satisfaction. My 2013 Mini Coupe is motering on ! More

Always friendly staff and thorough service. Matthew in Mini Service goes above and beyond to assist. Matthew in Mini Service goes above and beyond to assist. More