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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,184 Reviews

1,184 Reviews of Ferman MINI of Tampa Bay - Service Center

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November 27, 2020

Service was great, they treated you like you are valued, free loaner car, curbside service. Additionally they keep me up to date on the service. More

by jcarlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 27, 2020

As always they had excellent service and explained my options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leav More

by kpbossert12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 26, 2020

Return to dealership because the oil was over filled. Left a puddle of oil on our clean garage floor. Main seal replaced twice in 18 months. More

by Holland2200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hart
November 26, 2020

Tire had a slow leak and car is making noise and has to be brought in for service to find out what is wrong with the car More

by lrubin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chellcey Vecchio
November 24, 2020

Wonderful experience!! Professional friendly knowledgeable!! I can not be more satisfied with my new mini and the experience I had with the purchase from Ferman. More

by bri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Gooch, Theresa Rogers
November 18, 2020

Wrong PARTs. Peter Pineyro would rather talk about his home TOWN growing up than ring a costumer up for a Mini car part. Invoice #62223653. More

by vance.hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Pineyro
November 17, 2020

Ferman Mini does a great job at efficient service. I was updated quickly and check in/out was painless. The creature comforts of the waiting area are a nice touch! More

by mechelegermany1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
November 16, 2020

They treat you like you bought a BMW, even though it is a Mini. Coffee machine is nice but should have napkins for spills. Number 26. More

by gordoj48
Recommend Dealer
Yes
Employees Worked With
David Hart
November 16, 2020

The Ferman MINI team of Tampa Bay was very professional, helpful and provided great service. All the way to following up after my appointment. Would highly recommend. More

by dinakolada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
November 06, 2020

Matthew is an excellent service advisor. There were unforeseen complications with routine service that were a challenge to resolve. Ferman allowed me keep the loaner for the duration. More

by georgesilvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan George, David Hart
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