Ferman Volvo Cars of Tarpon Springs

FIRST CLASS EXPERIENCE!! I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Fl I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Florida about pricing and availability for an XC-90. Mr. Roy was BY FAR the most courteous, knowledgeable, prompt, and professional salesman. He was also very up front and candid with every detail to include pricing which was very important to me because I had already researched the car very extensively (to include pricing) and knew precisely what price I wanted to pay. Some dealers wanted to remain secretive on pricing unless they could get me into their showroom (difficult because of distances to travel for many of them) while others were either unable to answer specific questions about the vehicle or showed little interest in actually selling cars. Mr. Roy on the other hand was very candid and always presented everything in a manner that showed he really wanted to earn my business. Well, he did. He made the car buying process (to include coming to terms on a price for the vehicle) about as easy as it can be. Not only did he offer the best price out of everyone, he also provided the best service, hands down. Once we signed a contract for the car (I ended up ordering one from the factory), Mr. Roy was consistently very easy to contact and was happy and eager to make sure every question I had along the way was answered. He also kept me updated on the delivery schedule. Once the contract was signed, Mr. Roy was also assisted by fellow salesman Michael Kashtan. I have nothing but great things to say about Mr. Kashtan as well. Mr. Kashtan was especially helpful when we arrived at the dealer (after a 3 hour drive) to pick up the car. He had every document ready to go so that everything was streamlined in the dealership. He also did an excellent job of educating my wife and I about all the features on the car and didn't want us to leave unless we were completely satisfied with every detail--he was amazing. Something that really stood out to my wife and I was when we arrived at the dealer after our 3 hour drive (with 2 very small children in tow), both gentlemen walked outside and met us as we were exiting our vehicle. They were expecting us and it was obviously important to them to welcome us--it was a very nice touch and was just a final confirmation that we had picked the right dealer. My wife and I will likely be buying another car in a year or two (possibly a BMW X5 or X7, I know Ferman sells BMWs as well), and the Ferman group of dealers will be our first place we look. I cannot say thank you enough to Mr. Roy and Mr. Kashtan for such a great experience! More

A refreshing experience purchasing a new car. From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to t From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to the sale of the vehicle. More

Matt is always friendly and professional with any of my need I have been coming to Ferman volvo for my vehicles since 2014 and I never had a bad experience with the service dept.The guys always take good care of I have been coming to Ferman volvo for my vehicles since 2014 and I never had a bad experience with the service dept.The guys always take good care of us. More

Ferman Volvo Tarpon Springs Ferman Volvo has been an excellent experience. Good service and pleasant employees. Very Satisfied with Volvo. Matt and Sharon are wonderful, as well Ferman Volvo has been an excellent experience. Good service and pleasant employees. Very Satisfied with Volvo. Matt and Sharon are wonderful, as well as Judi. Greg Gilberti does a great job in finance also. More

Friendly tip top staff Called for last minute service and was fit in, arrived on time Matt was ready for me when I arrived just minor service performed but was completed wit Called for last minute service and was fit in, arrived on time Matt was ready for me when I arrived just minor service performed but was completed within a very reasonable amount of time, offered drinks and snacks while I waited. Prior to being a Volvo owner I would take my vehicles to a local Firestone for repairs and service, these folks make it easy to say goodbye and utilize the dealership More

Excellent place to purchase your vehicle It was a pleasure dealing with the folks at Ferman Volvo. Mike, Chris and Steve were very open and accommodating to my queries and requests. I know ma It was a pleasure dealing with the folks at Ferman Volvo. Mike, Chris and Steve were very open and accommodating to my queries and requests. I know many car dealerships put a lot of pressure on the buyer, these guys just gave me all the information and let me make the decision. Perhaps, the ease of dealing with them was the reason I purchased my Volvo from them. More

Excellent My Maintenance schedule was on time , very friendly & courtesy. Detail explanation how the service was needed. Phone called to follow up how the ser My Maintenance schedule was on time , very friendly & courtesy. Detail explanation how the service was needed. Phone called to follow up how the service was. More

Friendly, quick, and very welcoming. Sharon was a pleasure to deal with. Friendly, quick, and very welcoming to me and my pup. 'Felt secure in the diagnostics and repair. Thank you Sharon was a pleasure to deal with. Friendly, quick, and very welcoming to me and my pup. 'Felt secure in the diagnostics and repair. Thank you More

Great Servicel Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. P Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. Pod parts department. More

Great like always The service here is top notch by far the best service I have ever had at any sort of car dealership. They go above and beyond The service here is top notch by far the best service I have ever had at any sort of car dealership. They go above and beyond More