Ferman Volvo Cars of Tarpon Springs

I am so grateful for Jim and the team at Ferman Volvo! I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for 64 days. The stress of dealing with insurance and trying to find a new car at an unexpected time, while so many other people were doing the same due to flooded cars, was not something I was looking forward to. Jim was great though! He was very responsive (as was Chris), Jim also kept me in the loop while I compared various vehicles to see what would work best for my family, even though it took me a few weeks of working through everything. He knew what I was looking for as far as my non-negotiables, and when he saw we found a vehicle that was close, he was able to get a tow hitch added in at no extra cost for me, so that I would have everything I needed for without waiting for another vehicle to come along. Not only did he find ways to help us find what worked best, but the finance team was also able to work with us, and we were excited to find that they work closely with our credit union, making the process smooth and giving us options to help us figure out what we were most comfortable moving forward with. I am so grateful for the patience and expertise, as well as how far they were willing to go to help put my family back into a safe vehicle that met all of our needs in this rather busy time of everyone needing replacement cars. Thank you to Jim and everyone at Ferman Volvo for all of your due diligence and efforts! More

The team was very knowledgeable about the issue & gave preventative advice for later. Having the complementary loaner car was a big help while the service was being done preventative advice for later. Having the complementary loaner car was a big help while the service was being done More

Always friendly and I feel very taken care of when I’m here. The Service department and Parts department have the best customer service and knowledgeable. here. The Service department and Parts department have the best customer service and knowledgeable. More

Very pleased with the service from Ferman always. Everyone one that I’ve dealt with was just helpful and professional and genuinely so. From the front door to the garage and service personal. And I Everyone one that I’ve dealt with was just helpful and professional and genuinely so. From the front door to the garage and service personal. And I thank everyone for making me comfortable. Patricia Wolford More

Communication was awesome Service was timely Well, done to all Who works at Furman Volvo? Thank you to all Who works at Furman Volvo? Thank you More

I had a great experience purchasing my car. I always dread car shopping but this could not have been easier. I always dread car shopping but this could not have been easier. More

Very friendly and easy purchase. Appreciated attention to detail. Did not feel pressured. Thank you! Appreciated attention to detail. Did not feel pressured. Thank you! More

Professional, knowledgeable, personable . Helpful with new features and delivery. Honest assessment of trade in .honestly helpful Helpful with new features and delivery. Honest assessment of trade in .honestly helpful More

Josh is definitely the best salesman we have ever worked with - super responsible and we had a great experience working with him with - super responsible and we had a great experience working with him More

Great place and great people you have there and a clean place that all I would tell anyone too stop there thank you place that all I would tell anyone too stop there thank you More